Marvel’s Spider Man 2 Keeps Crashing on PS5

Marvel’s Spider Man 2 Keeps Crashing on PS5: How to FIX

by

Marvel’s Spider Man 2 Keeps Crashing on PS5: Released in October 2023, Marvel’s Spider-Man 2, developed by Insomniac Games and published by Sony Interactive Entertainment, is an action-adventure game designed exclusively for the PlayStation 5.

This single-player title challenges players to navigate the complexities of life as both Peter Parker and Miles Morales, testing their abilities to juggle personal relationships alongside the demands of their superhero roles.

The game introduces a range of new gameplay mechanics, unique quests, and expansive environments.

Since its launch on October 20, the game has garnered significant acclaim for its immersive gameplay, stunning visuals, compelling narrative, and epic confrontations with villains.

It achieved the remarkable milestone of becoming the fastest-selling title from PlayStation Studios within its first 24 hours. However, players have encountered persistent issues, particularly with the game crashing on startup, leading to frustration among the community despite its commercial success and positive reviews.

Fix Marvel’s Spider Man 2 Keeps Crashing on PS5

The follow-up to Spider-Man: Miles Morales runs smoothly, benefiting from the PS5’s SSD, which eliminates loading delays during fast travel. This demonstrates that Marvel’s Spider-Man 2 effectively utilizes the console’s hardware to deliver impressive performance right from the start.

However, some PlayStation 5 users are experiencing frustrating crashes when attempting to launch the game, encountering the error code CE-108255-1, which has been associated with issues in Ratchet & Clank: Rift Apart.

It’s important to note that crashes in Marvel’s Spider-Man 2 are not a new phenomenon on the PS5; similar issues were observed in Spider-Man: Miles Morales and other titles in the past. Generally, PS5 games are well-optimized and do not frequently crash.

Fortunately, the CE-108255-1 error does not affect all players, which is a positive outcome. The inclusion of ray tracing in Spider-Man 2 is suspected to be a contributing factor to these crashes.

According to various reports on Reddit, it appears that the ray tracing feature in Spider-Man 2 may be linked to the crashes occurring on the PS5. The CE-108255-1 error message simply states, “An error occurred in the application,” a common issue faced by many PlayStation titles.

Thankfully, PlayStation Support has provided several troubleshooting steps to help users address this error following a crash. It is advisable to follow these solutions until a permanent fix is implemented. Now, let’s explore the available options.

1. Restart Your PS5 Console

If you’re experiencing frequent game crashes when launching Marvel’s Spider-Man 2, it’s likely due to a temporary bug or glitch. A simple restart of your PS5 console could resolve these issues by clearing out any corrupted cache. Here’s how you can restart your PS5:

  • Press the PS button on your controller.
  • Navigate to the Power icon in the menu and select “Restart PS5.”

Please remember not to disconnect the power cable from your console, as this could lead to hardware problems.

2. Update Marvel’s Spider-Man 2

To address the crashing problem you may be experiencing with Marvel’s Spider-Man 2 on your PlayStation 5, it’s advisable to ensure that the game is updated to the latest version. Crashes during startup can often be attributed to running an outdated version of the game or existing bugs.

Keep in mind that games and applications typically update automatically upon launch. However, if you encounter issues, follow these steps to manually check for updates:

  • Navigate to the Games section and select Marvel’s Spider-Man 2.
  • Press the Options button on your controller and choose “Check for Update.”
  • If an update is available, proceed with the on-screen instructions to install it.

Additionally, consider managing your saved data, game data, and any add-ons to further enhance performance.

3. Enable Automatic Game Updates on PS5

Gaming platforms frequently face issues related to game updates, particularly crashes during startup.

To ensure your games are always up-to-date and to minimize conflicts caused by outdated patches, it’s advisable to enable automatic updates on your PS5 console.

By default, most video games on the PS5 are set for automatic updates.
To activate this feature, follow these steps:

  • From the main PS5 screen, navigate to the Settings icon located in the top right corner.
  • Select System, then choose Power Saving from the sidebar on the left.
  • Click on Features Available in Rest Mode.
  • Ensure that Stay Connected to the Internet is enabled.

With your PS5 now set to remain online during rest mode, you can proceed to turn on automatic game updates.

  • Return to the main Settings menu.
  • Select Saved Data and Game/App Settings.
  • Click on Automatic Updates from the left-hand menu.
  • Enable both Auto-Download and Auto-Install in Rest Mode.

After making these adjustments, give it a few moments to check whether the Spider-Man 2 game has received any updates.

4. Check for System Software Updates

Sony frequently releases over-the-air (OTA) software updates for PlayStation 5 consoles to address bugs and enhance system stability. To ensure your console is up to date, it’s recommended that you manually check for updates by following these steps:

  • Confirm that your PS5 is connected to the internet.
  • Navigate to the Settings menu located in the top right corner of the home screen.
  • Select System, then click on System Software from the options on the left.
  • Go to System Software Update and Settings.
  • Choose the Update Using Internet option.
  • The system will now search for any available updates.

If updates are found, they will be downloaded and installed automatically.

5. Ensure Your PS5 isn’t Overheating

Overheating is a prevalent issue with gaming consoles and can often lead to unexpected game crashes. The PlayStation 5, in particular, runs many graphics-intensive games, making it susceptible to overheating problems.

When the console overheats, players might notice performance issues such as stuttering or lag. In severe cases, if the internal temperature surpasses safe levels, the console may crash at startup, prompting an automatic shutdown to protect its components from damage.
To assess whether your console is overheating, consider the following steps:

Physical Check: Gently touch the console’s surface. If it feels excessively hot, akin to a frying pan, overheating may be occurring.

  • Auditory Observation: Pay attention to the sounds emanating from the console.
  • An unusually loud or strange noise from the cooling fan can indicate that it is working harder to regulate temperature.
  • Visual Alerts: Be on the lookout for warning messages on the screen related to overheating prior to any shutdown.
  • Patterns of Failure: Frequent crashes or unexpected shutdowns are also key indicators of potential overheating issues.

By monitoring these signs, you can help ensure that your gaming experience remains uninterrupted and safeguard your console’s longevity.

6. Turn Off Performance Mode

To see if disabling the performance mode resolves the crashing issues with Spider-Man 2 on your PS5, follow these steps:

  • Turn on your PS5 console.
  • Navigate to the Settings menu.
  • Select the option for Save Data and Game/App Settings.
  • Click on Game Presets.
  • Locate Performance Mode and switch it to Game Default.

This may help improve stability while playing.

7. Disable Ray Tracing

Ray tracing has become a popular graphical feature in video games, enhancing visual fidelity but often requiring significant system resources, which can put a strain on hardware.

If you are experiencing game crashes while playing on your PS5, it may be beneficial to turn off ray tracing to improve performance. To do this, follow these steps:

  • Launch Marvel’s Spider-Man 2 on your PS5.
  • Navigate to the Settings menu within the game.
  • Select either the Graphics or Display settings option.
  • Locate the Ray Tracing option and disable it.
  • Don’t forget to save your changes before restarting the game.

By taking these steps, you can enhance your gaming experience and reduce the likelihood of crashes.

8. Set 60 FPS in Video

While playing at 120FPS can significantly enhance your gaming experience by offering smoother graphics and quicker response times, it may also lead to increased strain on your PS5’s system resources.

If you find that Marvel’s Spider-Man 2 frequently crashes, consider switching to the standard 60FPS mode to troubleshoot the problem.
To adjust the settings for Marvel’s Spider-Man 2 on your PS5, follow these steps:

  • Launch Marvel’s Spider-Man 2 on your console.
  • Navigate to the Game Mode you are currently using.
  • Click on the menu icon located in the top right corner.
  • Select Settings, then go to Video.
  • Disable the 120FPS Mode.
  • Click Apply, and then monitor the game to see if the issue persists.

9. Delete the Spider-Man 2 Data

Occasionally, the saved data for your game may become corrupted or outdated for various unforeseen reasons. In such instances, it may be necessary to delete the saved data for Marvel’s Spider-Man 2.

By following the outlined steps below, you can easily do this, and upon restarting the game, new saved data will be automatically created, so there’s no need for concern.

Important: It is advisable to back up your saved data or upload it to the cloud to prevent any loss of progress in the game.

  • Navigate to the Settings menu on your PS5 console.
  • Scroll down and select Saved Data and Game/App Settings.
  • Choose Saved Data (PS5) for your PS5 games.
  • From the drop-down menu, access Console Storage.
  • If you have a PlayStation Plus subscription, consider uploading your game progress to the cloud for safekeeping.
  • Proceed to Delete and select Marvel’s Spider-Man 2 from the list.
  • Click on the Delete option located at the bottom right to remove the saved data for Marvel’s Spider-Man 2.
  • Allow some time for the deletion process to complete, then restart your console.
  • Finally, launch the game, synchronize your saved data, and check if the crashing issue persists.

By following these steps, you should be able to resolve any problems related to your game’s saved data.

10. Disable Rest Mode

Numerous PlayStation 5 users have reported success in resolving game crashes, such as those experienced in Marvel’s Spider-Man 2, by implementing a specific adjustment.

One of the primary factors contributing to these silent crashes is the console’s Rest Mode. To disable this feature, follow these steps:

  • Access the Settings menu from your PS5 home screen.
  • Navigate to the Network option.
  • Within the Network Settings, select Power Saving.
  • Choose the option labeled Set Time Until PS5 Enters Rest Mode.
  • Finally, opt for Don’t Put in Rest Mode.

Please be aware that by turning off Rest Mode, your PS5 will not automatically enter sleep mode when it is idle. Therefore, you will need to manually put the console into sleep mode when it is not in use.

11. Restore Licenses

Many PS5 players have reported encountering licensing problems related to their games, downloadable content (DLC), pre-order bonuses, and other items they have acquired.

To resolve these issues, it is advisable to restore your licenses by following the steps outlined below. This method has proven effective for some users in addressing the crashing problem with Spider-Man 2.

  • Sign in to the PlayStation account you used to purchase the game.
  • Navigate to Settings and select Users and Accounts.
  • Go to Other and click on Restore Licenses.
  • Confirm by selecting OK when the process is complete.
  • Next, access the PS5 Library and choose Marvel’s Spider-Man 2.
  • Click Download to initiate the download process.
  • For any downloadable content (DLC), visit the PlayStation Store to locate the digital items.
  • If the content is already downloaded, it will appear under Purchased.
  • Finally, launch the game to see if the crashing issue has been resolved.

By following these steps, you may be able to fix the licensing problems and enjoy your game without interruptions.

12. Boot PS5 in Safe Mode

Safe Mode is a special feature on your PlayStation console that allows it to start up with only essential functions activated. In this mode, third-party applications and games will not be operational.

Safe Mode is particularly useful for diagnosing and resolving various issues, such as rebuilding the console’s storage database, adjusting the display resolution, or restoring the system to its original factory settings.

Please note that selecting certain options in Safe Mode could lead to data loss. Therefore, it is highly recommended to back up your important data onto a USB drive or via Cloud Storage before performing a hard reset.

To enter Safe Mode on your PS5, begin by powering off the console. You can do this by pressing and holding the Power button for approximately 3-4 seconds.

You’ll notice the power indicator will blink a few times before the system shuts down completely.
Once the console is off, press and hold the Power button again. Release it after you hear a second beep, which will occur about seven seconds after the initial beep.

Next, connect your PS5 controller to the console using a USB cable, then press the PS button on the controller to establish a connection. Your PS5 will now enter Safe Mode, allowing you to proceed with the process of rebuilding the database effortlessly.

13. Use Rebuild Database

Rebuilding the database on your PS5 can help identify and resolve potential issues with the storage drive that may be causing game crashes.
To initiate this process, start by pressing and holding the Power button until you hear a second beep, which indicates that your PS5 is entering Safe Mode.

Once in Safe Mode, connect your DualSense controller to the console using a USB cable and press the PS button to establish the connection.

It may take a short while for the Safe Mode options to appear on the screen. From there, navigate to the option labeled “Clear Cache and Rebuild Database.” Select “Rebuild Database” to begin the process.

Once the operation is finished, your PS5 will automatically restart and return to the standard operating mode.

14. Reinstall Marvel’s Spider-Man 2

If you’re experiencing issues with Marvel’s Spider-Man 2 on your PS5, a manual uninstall and reinstall may resolve the problem. Here’s how to do it step by step.
Uninstalling the Game:

  • Navigate to the PlayStation home screen and open your Game Library.
  • Click on the Installed tab and find Marvel’s Spider-Man 2.
  • Press the Options button on your PS5 controller.
  • Select Delete, then confirm by choosing OK to uninstall the game.
  • After the uninstallation is complete, restart your PS5.

Alternatively, you can uninstall the game through the PlayStation App:

  • Launch the PlayStation App and go to Settings.
  • Select Storage and locate Marvel’s Spider-Man 2 from your library.
  • Click on Delete Game and confirm by selecting Delete.
  • Once the game is uninstalled, reboot your PS5.

Reinstalling the Game:

After uninstalling, you can easily reinstall the game without repurchasing it, as long as you previously bought it digitally. You can monitor your download progress in the Downloads/Uploads section.

  • From the PS5 home screen, navigate back to your Game Library.
  • Find Marvel’s Spider-Man 2 and select it for reinstallation.
  • Press the Options button on your controller.
  • Choose Download and wait for the game to complete its download.
  • You can check the status of your download in the Downloads/Uploads section.
  • Once the download finishes, feel free to launch the game and enjoy!

By following these steps, you can efficiently manage the installation of Marvel’s Spider-Man 2 on your PS5.

15. Reset the PS5 Console

If you’ve exhausted all other troubleshooting options without success, consider performing a factory reset on your PS5 as a last resort. This step should only be taken after attempting all other fixes. To determine if the issue has been resolved, follow the steps outlined below for a hard reset.

Important: A factory reset will erase all user settings, game save data, installed games, and more from your console. If you’re subscribed to PlayStation Plus, it’s advisable to back up your data either to the cloud or on a USB flash drive before proceeding.

  • Start by navigating to the Settings menu from the PS5 home screen.
  • Select Saved Data and Game/App Settings.
  • Choose the type of data you wish to back up:

For PS5 game saves, select Saved Data (PS5) and then Console Storage.

  • Click on Upload to Cloud Storage to initiate the upload of your saved game data.
  • After the upload is complete, you’re ready to reset your PS5.
  • Return to Settings and navigate to System.
  • Select System Software and then Reset Options.
  • Choose Reset Your Console and follow the on-screen prompts to complete the process.
  • Allow your PS5 to restart, after which you can set it up again.
  • Once you’ve signed in to your PlayStation account, reinstall the Spider-Man 2 game.
  • Restore your game save data (if available) and verify if the game still crashes.

By following these steps, you can effectively determine if a factory reset resolves the issue at hand.

16. Contact PlayStation Support

Finally, for additional support, consider visiting the official PlayStation Support website, where you can connect with knowledgeable professionals. Alternatively, you have the option to bring your PS5 console to the closest PlayStation service center for a thorough examination and any necessary repairs.

We hope you found this guide useful. If you have any other questions, feel free to leave a comment below.

Marvel’s Spider-Man 2 Keeps Crashing on Startup on PC: 15 Ways to Fix

Spider-Man 2 Stuck on Loading Screen on PC: How to FIX

Marvel’s Spider-Man 2 Stuttering, Lags, or Freezing on PC: How to FIX

Leave a Comment