Supermarket Simulator Stuck on Loading Screen on PC: Troubleshoot Guide How to FIX

Supermarket Simulator Stuck on Loading Screen on PC: Engaging with a retail simulation video game can be an enjoyable experience, particularly for players who appreciate calming and rewarding gameplay. One such title is the Supermarket Simulator, which was recently released in March 2024 for Windows and Android devices.

Unfortunately, many PC users are facing a variety of technical challenges, including crashes, lag, and graphical glitches. A particularly prevalent issue is the game freezing on the loading screen.

Numerous users have reported on online forums that they encounter a persistent loading screen when attempting to launch Supermarket Simulator.

This problem significantly detracts from the gaming experience, leaving many players unable to resolve the issue. When these players try to start the game, they are typically presented with options like ‘New Game’ or ‘Continue.’ However, selecting either option often results in the game failing to load.

Such loading screen issues can stem from various factors, including conflicts related to the game’s installation or version compatibility on the PC.

Other potential causes include corrupted game files, outdated graphics drivers, insufficient administrative permissions, interference from background applications, and problems with startup programs.

Additionally, conflicts arising from in-game graphics settings, third-party overlay applications, outdated system software, or corrupted system files can also contribute to the loading screen issue.

Fix Supermarket Simulator Stuck on Loading Screen on PC

We’re pleased to offer you several alternative solutions that may prove useful. Please make sure to adhere to all troubleshooting procedures until the issue is fully addressed. Now, let’s get started.

1. Restart Your PC

While restarting your computer may seem like a fundamental step that many users often overlook, it can effectively resolve various glitches or problems related to cached data.

To initiate a reboot, navigate to the Start menu, select Power, and then choose Restart. After your system has rebooted, launch the game again to see if the issue persists.

2. Run the Game Program as an Administrator

To prevent issues with the loading screen in Supermarket Simulator, it’s essential to run the game as an administrator on Windows. Follow these steps to grant the necessary permissions for smoother gameplay:

  • 1. Launch the Steam client on your computer.
  • 2. Navigate to your Library.
  • 3. Locate Supermarket Simulator and right-click on it.
  • 4. Select the “Manage” option from the context menu.
  • 5. Click on “Browse local files” to access the game’s folder.
  • 6. In the game directory, find the SupermarketSimulator.exe file and right-click on it.
  • 7. Choose “Properties” from the menu, then switch to the Compatibility tab.
  • 8. Check the box next to “Run this program as an administrator.”
  • 9. Click “Apply,” then hit “OK” to confirm and save your changes.

By following these steps, you should experience improved performance and avoid getting stuck on the loading screen.

3. Update Supermarket Simulator

To ensure optimal performance while playing, it’s important to verify if there are any game patch updates available for your PC. An outdated game version may contribute to performance issues during gameplay. Here’s how you can check for updates:

  • 1. Launch the Steam client on your computer.
  • 2. Navigate to your Library.
  • 3. Locate and select Supermarket Simulator from the list on the left.
  • 4. If an update is available, click on the “Update” button.
  • 5. After the update completes, restart your PC and then launch the game.

This process can help resolve any in-game performance conflicts you may be experiencing.

4. Scan and Repair the Game Files

Corrupted or missing game files on your PC can lead to problems such as being stuck on the loading screen in Supermarket Simulator. To resolve this, you can follow these steps to scan and repair the game files effectively.

  • 1. Launch Steam and navigate to your Library.
  • 2. Locate Supermarket Simulator in your game list and right-click on it.
  • 3. Select Properties, then head to the Local Files tab.
  • 4. Click on ‘Verify Integrity of Game Files‘.
  • 5. Allow the process to complete, then restart your computer.
  • 6. After your PC has rebooted, check to see if the issue with the game persists.

This method should help rectify any file-related problems you may be experiencing.

5. Check for the Graphics Driver Update

In certain situations, an outdated graphics driver on your computer may lead to issues such as being stuck on the loading screen. To resolve this, it’s important to check for updates to your graphics card driver. Below, we outline both the recommended and manual methods for updating.

Recommended Update Method:

  • 1. Access the Start menu and search for Device Manager.
  • 2. Expand the Display Adapters section by double-clicking it.
  • 3. Locate your dedicated graphics card, right-click on it, and select Update Driver.
  • 4. Choose the option to Search automatically for drivers.
  • 5. If an update is found, it will be installed automatically.
  • 6. After the update is complete, restart your computer to implement the changes.

Manual Update Method:

If you find that your graphics driver is still outdated after the recommended update, you’ll need to visit the official website of your graphics card manufacturer.

Download the most recent driver version compatible with your model and run the installer to update it. Once the installation is finished, restart your computer. For direct access, you can follow the link below:

6. Force Close the Game Window Using Alt+F4

Occasionally, you may encounter an unexpected situation where your game gets stuck on the loading screen. If this happens, you can attempt to exit the game by pressing Alt+F4 several times to return to your desktop. Once you’ve successfully closed the game, you can relaunch it to see if the issue is resolved.

7. Increase the Number of Processors for Advanced Boot

To enhance your gaming experience and potentially resolve issues such as getting stuck on the loading screen, you can increase the number of processors used during boot on your Windows PC. Follow the steps outlined below to complete this process:

  • 1. Right-click on the taskbar and select Task Manager.
  • 2. Navigate to the Processes tab.
  • 3. Locate the supermarket simulator application, right-click on it, and choose End Task to terminate the game.
  • 4. After closing the game, press the Win+R keys together to open the Run dialog box.
  • 5. Type `%temp%` and press Enter. This will open the Temporary Files folder.
  • 6. Press Ctrl+A to select all files within this folder and then hit Delete to remove them. If there are any files that cannot be deleted, simply skip them.
  • 7. Again, press the Win+R keys to bring up the Run dialog box.
  • 8. Type `prefetch` and press Enter to access the Windows Prefetch folder. If prompted, click Continue to grant necessary permissions.
  • 9. Delete all files located in the Prefetch folder.
  • 10. Now, press the Win+R keys once more to open the Run dialog.
  • 11. Type `msconfig` and click OK to access the System Configuration window.
  • 12. Go to the Boot tab, then click on Advanced Options.
  • 13. Check the box next to Number of processors and select the highest number available in the dropdown menu.
  • 14. Click OK, then Apply, and finally OK to confirm and save your changes.
  • 15. Restart your PC and launch the game again to see if performance has improved.

By following these steps, you should notice better performance and fewer issues while gaming.

8. Close Unnecessary Background Tasks

To improve your game performance and mitigate issues like getting stuck on the loading screen, consider manually closing unnecessary third-party background processes on your Windows computer. Follow these steps to streamline your system:

  • 1. Launch Task Manager by pressing Ctrl+Shift+Esc.
  • 2. Navigate to the Processes tab to view all active processes.
  • 3. Identify any third-party applications that are not needed and select them from the list.
  • 4. Click on “End Task” to terminate these processes.
  • 5. Repeat this for each unnecessary task, but be careful not to close any system processes.
  • 6. After finishing, restart your computer to ensure that the changes take effect.

By taking these steps, you can enhance your gaming experience and reduce potential performance issues.

9. Disable Third-Party Overlay Apps

If you’re experiencing performance issues while gaming on your Windows PC, it may be beneficial to disable third-party overlay applications. While these overlays can enhance the gaming experience in various ways, they can also negatively impact performance. Here’s how to manually disable them:

Windows Game Mode:

  • 1. Press the **Win + I** keys to access Windows Settings.
  • 2. Navigate to **Gaming**, then select **Game Mode**.
  • 3. Toggle the **Game Mode** option to **Off**.
  • 4. Restart your computer to ensure the changes take effect.

Steam In-Game Overlay:

  • 1. Launch the **Steam** client and go to your **Library**.
  • 2. Right-click on **Supermarket Simulator**.
  • 3. Select **Properties**.
  • 4. Under the **General** tab, uncheck the option **Enable the Steam Overlay while in-game**.
  • 5. Reboot your PC to apply the new settings.

Xbox Game Bar:

  • 1. Open Windows Settings by pressing **Win + I**.
  • 2. Click on **Gaming**, then choose **Game Bar**.
  • 3. Disable the option **Record game clips, screenshots, and broadcast using the Game bar**.
  • 4. Restart your PC for the changes to take effect.

Discord Overlay:

  • 1. Launch the **Discord** application.
  • 2. Click on the gear icon located at the bottom to access **User Settings**.
  • 3. In the **App Settings** section, select **Overlay**.
  • 4. Ensure that **Enable in-game overlay** is turned on.
  • 5. Click on the **Games** tab, find **Supermarket Simulator**, and disable the **Enable in-game overlay** option.
  • 6. Restart your computer to finalize the adjustments.

Nvidia GeForce Experience:

  • 1. Open the **Nvidia GeForce Experience** application.
  • 2. Click on the **Options** icon (gear icon) in the upper-right corner.
  • 3. Turn off the **In-Game Overlay** feature.
  • 4. Launch **Supermarket Simulator** to see if the issue is resolved.

By following these steps, you can potentially improve your gaming performance by disabling unnecessary overlays.

10. Update Windows

It’s quite possible that your outdated version of Windows or its build could be causing various issues with your gaming performance. To resolve this, consider following these steps to check for available Windows updates. By ensuring you have the latest software version, you can significantly minimize conflicts while gaming.

  • 1. Press the Windows key and the ‘I‘ key simultaneously to access Settings.
  • 2. Navigate to the Windows Update section.
  • 3. Click on the option to Check for updates.
  • 4. If you find any available updates, select Download and Install.
  • 5. Allow the update process to complete.
  • 6. Afterward, restart your computer to implement the changes.

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