Supermarket Simulator Stuttering, Lags, or Freezing on PC: Troubleshoot Guide How to FIX

Supermarket Simulator Stuttering, Lags, or Freezing on PC: Supermarket Simulator, developed by Nokta Games, has rapidly gained traction on Twitch since its launch as a new retail job simulator. Early reviews highlight its engaging gameplay and overall user experience, with many players appreciating the relaxed entertainment it offers. However, some users have reported frustrating technical issues, specifically related to stuttering, lagging, and freezing on PC.

While simulator games typically don’t involve the intense action found in adventure titles, performance hiccups can significantly disrupt the gaming experience.

Numerous reports within the Steam community indicate that players frequently encounter freezes and lag while managing customers, restocking shelves, and navigating ambient lighting effects. Notably, several users have observed that these performance issues tend to occur consistently after 6:00 PM in-game time.

Interestingly, players have noted that regardless of the number of customers present, frame rate drops are common during this specific time. The lag issues temporarily resolve when players start a new in-game day, only to resurface as evening approaches, which can be quite frustrating.

Even those with high-end PC configurations are not immune to these performance problems. Additionally, players have discovered that turning off the store’s lighting earlier in the day can help mitigate stuttering, but the issue returns once the lights are activated in the evening.

Fix Supermarket Simulator Stuttering, Lags, or Freezing on PC

When examining the possible causes of in-game stuttering or lagging, it’s quite likely that you may be dealing with an outdated game version or corrupted game files.

Other factors that can contribute to these performance issues include outdated graphics drivers, conflicts arising from in-game graphics settings, lack of administrative privileges, overheating hardware, an outdated operating system, complications with third-party applications, interference from overlay software, insufficient system resources, and even overclocking of the CPU or GPU.

Fortunately, we have compiled a list of potential solutions that can help you resolve these issues. We recommend trying all the troubleshooting steps provided until the problem is fully addressed. Let’s dive right into the solutions.

1. Restart Your PC

It’s advisable to periodically perform a manual reboot of your Windows PC to prevent possible system errors or caching problems. Restarting your computer can alleviate temporary conflicts that may arise during program execution.

To restart your PC, navigate to the Start menu, click on Power, and then choose Restart. After your system has restarted, attempt to launch the game again to see if the performance issues persist.

2. Turn Off the In-Game Lights Before Day End

Numerous players have reported that disabling the in-game store lights from early morning until around 6:30 PM to 7 PM effectively alleviates lighting-related stuttering issues.

This suggests that the store’s lighting during the evening hours may be interfering with game performance, resulting in lag or freezing. To minimize these disruptions, consider turning off the store lights before the 6 PM to 7 PM window, according to the game’s schedule.

If customer interaction for that one-hour period is not a priority for you, feel free to implement this change. However, if you continue to experience stuttering or frame drops, it’s advisable to explore alternative solutions.

3. Run the Game Program as an Administrator

Granting administrative permissions to your game application may significantly improve performance by minimizing lags and stutters. To execute your game with these elevated privileges, follow the steps outlined below:

  • 1. Launch the Steam client.
  • 2. Navigate to your Library.
  • 3. Right-click on Supermarket Simulator.
  • 4. Select the Manage option.
  • 5. Click on Browse local files.
  • 6. Locate the directory where the game is installed on your computer.
  • 7. Right-click on the SupermarketSimulator.exe file.
  • 8. Choose Properties, then switch to the Compatibility tab.
  • 9. Check the box labeled “Run this program as an administrator.”
  • 10. Click Apply, then OK to confirm your changes.

By following these steps, you may enhance your gaming experience by reducing interruptions.

4. Update Supermarket Simulator

An outdated game patch can lead to issues such as lag and freezing during gameplay. To ensure you have the latest version of your game on Steam, follow these instructions:

  • 1. Launch the Steam client and navigate to your Library.
  • 2. Select Supermarket Simulator from your list of games on the left side.
  • 3. If an update is available, click the Update button.
  • 4. After the update is complete, restart your computer to implement the changes.

5. Scan and Repair the Game Files

It’s quite possible that lagging or freezing issues in your game may stem from missing or corrupted files on your PC. To address this, you can follow these steps to check the integrity of your game files through Steam:

  • 1. Launch the Steam application and navigate to your Library.
  • 2. Locate Supermarket Simulator in your list of games and right-click on it.
  • 3. Select Properties from the context menu, then switch to the Local Files tab.
  • 4. Click on the option to Verify Integrity of Game Files.
  • 5. Allow the process to finish, and then restart your computer for the changes to take effect.

This should help resolve any performance issues related to your game files.

6. Check for the Graphics Driver Update

Outdated or corrupted graphics drivers can lead to performance issues such as lag and stuttering during gameplay. To enhance your gaming experience, it’s advisable to manually check for updates to your graphics driver by following these steps:

Automatic Update Process:

  • 1. Begin by opening the Start menu and searching for Device Manager.
  • 2. Locate and double-click on the Display Adapters section.
  • 3. Right-click on the dedicated graphics card you are currently using.
  • 4. Choose the option to Update Driver and then select Search automatically for drivers.
  • 5. If any updates are found, they will be installed automatically.
  • 6. Finally, restart your computer to ensure the changes take effect.

Manual Update Process:

If you find that your graphics driver is not receiving updates automatically, you may need to visit the official website of your graphics card manufacturer.

Download the most recent version of the graphics driver compatible with your model, then run the installer to complete the update process. Don’t forget to restart your computer afterward to apply the new driver. For more details, you can refer to the link provided below.

7. Close Unnecessary Background Tasks

To enhance your gaming experience on a Windows computer, you can manually terminate any non-essential third-party background processes. This approach may help mitigate issues like lag or stuttering during gameplay. Here’s how to do it:

  • 1. Open Task Manager by pressing Ctrl + Shift + Esc.
  • 2. Navigate to the ‘Processes‘ tab.
  • 3. Identify and select any unnecessary third-party applications from the list.
  • 4. Click on ‘End Task‘ to terminate each selected application.
  • 5. Repeat the process for each task individually, ensuring that you do not close any system processes.
  • 6. Finally, restart your computer to ensure that the changes take effect.

By following these steps, you can potentially improve your game’s performance.

8. Update Windows

It may be necessary to install any outstanding Windows updates to resolve system conflicts or bugs. Each new update introduces enhancements and features that address various issues. To manually check for updates on your computer, follow these steps:

  • 1. Press the Win+I keys to access Windows Settings.
  • 2. Navigate to the Windows Update section.
  • 3. Click on the option to Check for updates.
  • 4. If updates are found, choose Download and Install.
  • 5. Allow the update process to finish.
  • 6. Finally, restart your computer to ensure that the changes take effect.

9. Keep Your PC Cool Down

There is a significant likelihood that your computer may overheat if it is not adequately ventilated or if a system reboot is overdue. To mitigate overheating problems, it is advisable to regularly restart your computer and ensure there is sufficient airflow around it.

If you haven’t performed maintenance on your machine in some time, consider using an air blower and a soft brush to clean the CPU and case fans. This will help improve cooling and prevent heat-related issues.

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10. Reduce In-Game Graphics Settings

Consider adjusting the in-game graphics settings to lower levels, as this can help improve your frames per second (FPS) and minimize the likelihood of experiencing visual stutters or lag during gameplay.

  • Head over to the in-game Options menu.
  • Click on Display Settings.
  • Reduce the following options to a certain level:
    • texture qualityshadows, and anti-aliasing
  • Disable the V-Sync option.
  • Use Fullscreen for the Window Mode.

11. Disable Third-Party Overlay Apps

You may want to consider disabling any third-party overlay applications on your computer, as this can often resolve various performance issues. Overlay applications, while useful for features like chatting with friends, screen recording, displaying FPS, and taking screenshots, can sometimes operate in the background without your knowledge. Therefore, it’s important to identify and disable any unnecessary overlays.

Disabling Windows Game Mode:

  • 1. Press the **Windows + I** keys to access Windows Settings.
  • 2. Navigate to **Gaming** and select **Game Mode**.
  • 3. Toggle the **Game Mode** option to **Off**.
  • 4. Restart your computer to apply the changes.

Disabling Steam In-Game Overlay:

  • 1. Launch the **Steam** client and go to your **Library**.
  • 2. Right-click on **Supermarket Simulator**.
  • 3. Select **Properties** and navigate to the **General** tab.
  • 4. Uncheck the **Enable the Steam Overlay while in-game** option.
  • 5. Restart your computer for the changes to take effect.

Disabling Xbox Game Bar:

  • 1. Press the **Windows + I** keys to open Windows Settings.
  • 2. Click on **Gaming** and then select **Game Bar**.
  • 3. Toggle off the **Record game clips, screenshots, and broadcast using the Game bar** option.

Disabling Discord Overlay:

  • 1. Open the **Discord** application.
  • 2. Click on the gear icon located at the bottom of the interface.
  • 3. Under **App Settings**, select **Overlay**.
  • 4. Enable the **In-game overlay** option.
  • 5. Go to the **Games** tab, find **Supermarket Simulator**, and toggle the **Enable in-game overlay** option to **Off**.
  • 6. Remember to restart your computer to ensure the changes are applied.

Disabling Nvidia GeForce Experience Overlay:

  • 1. Launch the **Nvidia GeForce Experience** application.
  • 2. Click on the **Options** (gear icon) in the top right corner.
  • 3. Toggle off the **In-Game Overlay** option.
  • 4. Start **Supermarket Simulator** to check if the issue is resolved.

By following these steps, you can effectively manage and disable overlays that may be affecting your gaming experience.

12. Free Up System Resources

Your system appears to be experiencing high resource usage, including CPU, GPU, memory, or storage, potentially due to unforeseen factors. This can often happen when background tasks from third-party applications are running or when heavy software is being downloaded and installed, leading to performance issues during gaming.

To address this, you can manually manage your system resources through the Task Manager. By reviewing the Processes tab, you can identify and terminate any unnecessary tasks that are consuming significant resources. Monitor which applications are utilizing the most resources and take appropriate steps to optimize your system’s performance.

13. Set the Game Program to High Priority

To optimize the performance of your game, it’s essential to ensure that it operates smoothly, even when system resources are adequately allocated. If your game demands higher priority for optimal functioning, you can adjust this setting by following these instructions:

  • 1. Right-click on the Start Menu to access options.
  • 2. Choose Task Manager from the list.
  • 3. Navigate to the Processes tab within the Task Manager.
  • 4. Locate the Supermarket Simulator task and right-click on it.
  • 5. From the context menu, select Set Priority, then choose High.
  • 6. Close the Task Manager.

Once you’ve made these adjustments, launch your game to see if the performance issues have been resolved.

14. Disable Overclocking for CPU or GPU

To wrap things up, consider turning off any CPU or GPU overclocking settings on your computer. While many gamers enjoy the performance boost that overclocking can provide, it can also lead to various gaming performance issues.

It’s advisable to revert your hardware to its default clock speeds using the appropriate software. If your CPU or GPU comes pre-overclocked, MSI Afterburner is a great tool for adjusting these settings.

We hope you found this guide useful. If you have any questions or need further assistance, please feel free to leave a comment below.

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