League of Legends Unknown Player Error: From time to time, players of League of Legends may experience the “Unknown Player” error.
This issue manifests as a black screen on the client, displaying “unknown player” in place of your summoner name, and restricts your access to your profile. Consequently, it can hinder your ability to play matches or manage your account.
Typically, this error arises from connectivity issues between your computer and Riot Games’ servers. Identifying the exact source of the problem can be challenging. However, there are several potential solutions you can try to resolve the issue.
What is League of Legends unknown player error?
Players are currently facing challenges accessing their accounts and playing League of Legends due to a persistent “unknown player” error. Discussions on Reddit reveal that many users have encountered this issue.
Interestingly, a number of players found a workaround by connecting to a different network, such as a mobile hotspot. This suggests that the root of the problem may lie with your network or Internet Service Provider (ISP).
It is possible that the default DNS settings provided by your ISP are contributing to this error.
Fix League of Legends Unknown Player Error
So, here are some fixes that will surely help you League of Legends unknown player error on your PC:
Fix 1: Verifying Your Account
If you’re looking to set up a League of Legends account, the very first step is to ensure that your email address is verified. This verification is essential not only for gameplay but also when reaching out to Riot Support. Keep in mind that this process is separate from any account recovery emails you may receive.
- To begin the verification process, log into your League of Legends account using the provided link. Once logged in, navigate to the top right corner and select “My Account,” followed by “Settings.” On this settings page, you will find an option labeled “Verify Now.” Clicking this will initiate the verification process, sending a confirmation link to your registered email.
- After you receive the email, simply click the link to verify your League of Legends account. Once this step is complete, you can check to see if the issue with the unknown player error in League of Legends has been resolved.
Fix 2: Disable Cheat Software
In League of Legends, the use of hacks and cheats is strictly prohibited. Players attempting to alter game files or utilize cheating software will be denied access to the game. If you’re experiencing the “unknown player” error in League of Legends, it may be related to the use of Disable Cheat Software.
To resolve this issue, it’s important to disable any third-party cheat applications you may have installed. Additionally, make sure to reverse any unauthorized modifications made to the game files aimed at achieving an unfair advantage.
Fix 3: Wait It Out
League of Legends may occasionally experience longer startup times than expected. It’s important to have hardware that meets or exceeds the game’s system requirements for optimal performance.
If you notice that the game is taking an unusually long time to load after launching, it’s advisable to be patient for a short while.
However, if the loading screen remains frozen for several minutes, it could indicate an underlying issue. In such cases, consider exploring additional troubleshooting steps to rectify the problem.
Fix 4: Check Your Internet Connection
League of Legends does not feature a multiplayer mode that operates independently of servers. To enjoy the game, a stable internet connection is essential. Without an active connection, or if the connection is unreliable, you may encounter issues launching or playing the game.
To address potential problems with unknown players in League of Legends, it’s crucial to confirm that your internet connection is functioning properly on your device. Once connected, check for stability in your internet service. If you experience any instability, take the necessary steps to troubleshoot and resolve the issue.
Fix 5: Relaunch the Game After Closing the Riot and LoL Processes
First, ensure that all Riot and League of Legends processes are terminated in Task Manager before restarting the game. This step can help prevent the “unknown player” error in League of Legends, which may occur due to a temporary glitch. Here’s how to close the necessary tasks:
- 1. Open Task Manager by searching for “Task Manager” in the Windows search bar.
- 2. Look for all processes associated with League of Legends and Riot Games.
- 3. Right-click on each of these processes and choose the “End Task” option to close them.
Once you’ve completed these steps, you can proceed to relaunch the game.
Fix 6: Free Up System Resources
Games that require substantial computing resources, such as League of Legends, demand a significant amount of processing power for optimal performance. If your hardware is only marginally above the minimum specifications, it is crucial to ensure that there are sufficient resources available for the game to operate smoothly.
You can monitor your system’s performance by accessing the Task Manager, where you can observe the usage levels of your CPU, GPU, and RAM. If you notice that these components are consistently operating at or near 100% capacity, it suggests that your system is under considerable stress.
This high resource usage can lead to issues such as the “unknown player” error in League of Legends, as the game struggles to access the necessary resources.
To mitigate these problems, it is advisable to close any graphics-intensive applications running in the background. By doing so, you can free up valuable resources, allowing League of Legends to function more effectively.
Fix 7: Delete the Config and Logs Folders
The Logs folder within your game’s directory holds crucial data regarding any errors or issues you may face. Additionally, the Config folder contains details about the game’s settings and configurations.
It’s possible that these files could be contributing to the current problem. Therefore, it’s advisable to delete these folders. Upon restarting League of Legends, they will be automatically regenerated, so there’s no cause for concern. To proceed with the deletion, please follow these instructions:
- 1. Open File Explorer.
- 2. Navigate to the game’s installation directory. If you opted for the default installation path, you can find it at: C:\Riot Games\League of Legends.
- 3. Look for the Logs and Config folders.
- 4. Right-click on each folder and select the Delete option.
Fix 8: Disable Any Active In-Game Overlays
If you’re playing League of Legends and utilizing any in-game overlays, such as the Discord overlay, it’s important to disable them before launching the game. This can help you avoid encountering the “unknown player” error. Here’s how to turn off the Discord overlay:
- 1. Begin by clicking on the gear icon (User Settings) in the bottom-right corner of your Discord window.
- 2. In the menu on the left, navigate to the Game Overlay section.
- 3. Make sure to toggle off the option labeled “Enable in-game overlay.”
If you’d prefer to disable the overlay specifically for League of Legends while keeping it active for other games, follow these steps:
- 1. Again, click the gear icon (User Settings) located in the bottom-right corner.
- 2. On the left sidebar, select Registered Games.
- 3. Locate League of Legends in the list and click the monitor icon next to it to disable the overlay for this game only.
By following these instructions, you’ll minimize the risk of experiencing errors related to overlays while enjoying your gaming session.
Fix 9: Reinstall League of Legends
If you’ve tried all the previous solutions and are still encountering the unknown player error in League of Legends, a reinstallation of the game may be necessary.
It’s advisable to first uninstall the current version of the game before proceeding with the new installation. Once uninstalled, visit the official website to download the game again, then follow the prompts to reinstall it.
That wraps up our guide on resolving the unknown player error in League of Legends. We hope you found this information useful. If you have any questions or need further assistance, feel free to leave a comment below.
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