How to Fix HELLDIVERS 2 Can’t Log In Error -1: Arrowhead Game Studios, in collaboration with PlayStation PC LLC, has launched an online cooperative shooter titled ‘HELLDIVERS 2’, inviting players to engage in a battle for freedom across a perilous galaxy.
However, many users are encountering significant challenges due to server outages and connectivity issues. Even after launching the game, some players continue to experience persistent server connection errors. The “HELLDIVERS 2 can’t log in error -1” has emerged as a widespread concern within the gaming community.
As a newly released title, HELLDIVERS 2 is facing server difficulties, with some players getting stuck on an endless loading screen, preventing them from joining the game.
Despite the developers increasing server capacity to accommodate up to 700,000 concurrent players, issues with joining servers remain prevalent.
Although a recent patch addressed several bugs, the connectivity problem associated with the ‘-1’ error code continues to hinder gameplay. Numerous players have taken to Reddit to share their experiences and frustrations regarding Error -1.
How to Fix HELLDIVERS 2 Can’t Log In Error -1
Frustration is sweeping across the gaming community as many players of Helldivers 2 are expressing their grievances online. The root of the issue appears to be server downtime or technical malfunctions. Following the release of Patch 1.000.13, many players have been frequently encountering a login issue identified by error code -1, preventing them from accessing the game.
The development team has acknowledged this problem and is currently investigating it. They communicated via their Discord channel, stating, “We are aware of the error code ‘-1’ and are actively looking into it. We will provide updates as soon as we have more information. Thank you for your patience, Helldivers!”
This error is particularly problematic as it hinders players from logging in and connecting to online servers, thereby blocking access to multiplayer matches. Besides server-related issues, other potential causes for error -1 could include using an outdated version of the game, corrupted game files, networking conflicts, or problems with the crossplay feature.
In light of these challenges, we have compiled a list of troubleshooting methods that may help resolve the issue. We encourage players to follow these steps until a permanent fix is implemented. Now, let’s explore the potential solutions.
1. Retry Joining Matches
Many users have reported success with this technique to mitigate server joining issues in most situations. While this is not a definitive fix, it is advisable to begin your troubleshooting with this approach. Continuously pressing the join button several times may eventually allow you to enter a match. If this strategy proves ineffective, proceed to the next solution.
2. Restart the Gaming Device
Another effective solution is to manually restart your Windows computer or PlayStation 5 console. This action can help resolve temporary system glitches that may be affecting performance.
Often, an overdue system reboot can interfere with the smooth operation of various applications. Regardless of the platform you are using, simply press and hold the Power button until the system powers down entirely. After waiting for approximately one minute, turn the system back on to see if the issue has been resolved.
3. Check the Server Status of Helldivers 2
Occasionally, players may encounter difficulties joining multiplayer sessions with friends due to server downtime or ongoing technical maintenance.
Recently, Helldivers 2 players have reported similar issues, even after efforts to enhance server capacity to accommodate up to 700,000 concurrent users.
If you find yourself repeatedly facing server-related challenges, we recommend checking the official @helldivers2 account on X (previously known as Twitter) for real-time updates on server status.
Additionally, you can consult the DownDetector Helldivers 2 status page for comprehensive information on server outages.
This resource provides insights into the past 24 hours of reports, the most frequently encountered issues, a live outage map, and more.
At the time of this writing, numerous players are experiencing connection errors. If you encounter server problems, it’s advisable to wait a few hours before attempting to reconnect. Alternatively, consider exploring the following methods for assistance.
4. Update Helldivers 2
To ensure a smooth gaming experience, it’s important to regularly verify that your game is up to date, as using an outdated patch can lead to issues when trying to join servers. New patches not only enhance gameplay but also address bugs and improve overall performance. Follow the instructions below to update your game.
**For Steam (PC):
- 1. Launch your Steam client.
- 2. Navigate to your Library.
- 3. Right-click on HELLDIVERS 2.
- 4. Select Properties.
- 5. Click on the Updates tab and enable automatic updates.
- 6. Steam will automatically download and install any new updates as they become available.
**For PS5:
- 1. Go to the Home screen.
- 2. Select Games and choose HELLDIVERS 2.
- 3. Press the Options button on your controller.
- 4. From the drop-down menu, select “Check for Update.”
By keeping your game updated, you can enjoy a more stable and enjoyable gaming experience.
5. Repair the Game Files
The Helldivers 2 Error Code -1 is frequently encountered, often stemming from either missing or corrupted game files on your computer. To resolve this issue, it is advisable to check and repair the game files installed via Steam. Here’s how you can do that:
- 1. Launch your Steam client.
- 2. Navigate to your Library and locate Helldivers 2.
- 3. Right-click on the game and select ‘Properties.’
- 4. Go to the ‘Local Files‘ tab.
- 5. Click on ‘Verify integrity of game files.’
- 6. Allow the process to finish.
- 7. Once completed, start Helldivers 2 and try joining online matches again.
Following these steps should help rectify the error code and improve your gaming experience.
6. Check Your Internet Connection
It appears that your internet connection might be experiencing unexpected stability or speed problems. If you’re facing similar issues, consider connecting to an alternative internet source.
Another option is to switch between your current Wi-Fi network and an Ethernet connection to see if that resolves the connectivity issue. If the problems persist, it may be a good idea to reach out to your internet service provider for technical support.
Additionally, temporarily disabling any VPNs or proxy servers could help in diagnosing the problem.
7. Join Multiplayer with a Friend
Consider joining a friend’s game in the multiplayer mode of Helldivers 2. Many players have discovered that this method can often resolve server login issues. To potentially eliminate error code -1, request your friend to set up a multiplayer lobby and then join their session. Here’s how to do it:
- 1. Launch Steam and navigate to your Friends List.
- 2. Click the downward arrow next to your online friend’s name.
- 3. Select the “Join Game” option.
- 4. Finally, ask your new teammates to share their Friend Code via the ‘Social’ menu for easier access.
8. Run Helldivers 2 as an Administrator
To resolve any potential startup issues with the Helldivers 2 game, you may need to manually launch the application with administrator privileges. Here’s a step-by-step guide to ensure that the game has the necessary admin access:
- 1. Launch the Steam client.
- 2. Navigate to your Library.
- 3. Find Helldivers 2 and right-click on it.
- 4. Select “Manage” from the context menu.
- 5. Click on “Browse local files” to access the installation folder.
- 6. In the installation directory, locate the Helldivers2.exe file and right-click on it.
- 7. Choose “Properties” and then click on the “Compatibility” tab.
- 8. Check the box for “Run this program as an administrator.”
- 9. Click “Apply,” then “OK” to finalize the changes.
After completing these steps, you should be able to launch the game and connect to multiplayer matches without any issues.
9. Turn Off Crossplay
When enjoying HELLDIVERS 2 with friends on both PC and PlayStation 5, you might want to think about temporarily turning off the crossplay feature.
While crossplay is a great way to team up with players on different platforms, it can occasionally lead to server connectivity problems, such as issues with matchmaking. If disabling crossplay doesn’t resolve the issues you’re experiencing, you can always re-enable it later.
10. Update the Network Driver
An obsolete or malfunctioning network driver on your computer may contribute to matchmaking difficulties in Helldivers 2. To resolve this, it’s advisable to manually update your network adapter driver by following these steps:
- 1. Press the Win+X keys simultaneously to access the Quick Link Menu.
- 2. From the options presented, select Device Manager.
- 3. Locate and double-click on the Network adapters section to reveal the available devices.
- 4. Right-click on the specific network device you wish to update.
- 5. Choose Update driver, then select the option to Search automatically for drivers.
- 6. If an update is found, it will be installed automatically.
- 7. After the installation is complete, restart your computer to ensure the changes take effect.
11. Use a Google DNS
To enhance your online multiplayer gaming experience by improving server connectivity, consider manually changing the private DNS settings to Google’s public DNS addresses on either your PC or PS5. Below are detailed instructions to guide you through the process for both platforms.
**For Windows Users:
- 1. Press the **Win + R** keys together to open the Run dialog box.
- 2. Type **Control Panel** and hit Enter to open it.
- 3. Navigate to **Network and Internet**.
- 4. Click on **Network and Sharing Center**.
- 5. Locate your active connections and select either **Ethernet** or **Wi-Fi**.
- 6. Click on **Properties**, then uncheck the box for **Internet Protocol Version 6 (TCP/IPv6)**.
- 7. Double-click on **Internet Protocol Version 4 (TCP/IPv4)**.
- 8. Select the option for **Use the following DNS server addresses**.
- 9. Enter **8.8.8.8** as the Preferred DNS server.
- 10. Input **8.8.4.4** as the Alternate DNS server.
- 11. Click **OK** to apply these changes.
- 12. Finally, restart your PC to ensure the new settings take effect.
**For PS5 Users:
- 1. Access the **Settings** menu from the home screen of your PS5.
- 2. Go to **Network** and select **Set Up Internet Connection**.
- 3. Choose **Custom** and set the IP Address Settings to **Automatic**.
- 4. For DHCP Host Name, select **Do Not Specify**.
- 5. Proceed to **DNS Settings** and change it to **Manual**.
- 6. In the Primary DNS field, enter **8.8.8.8**.
- 7. In the Secondary DNS field, input **8.8.4.4**.
- 8. Click **Next** and set the MTU Settings to **Automatic**.
- 9. For Proxy Server, select **Do Not Use**.
- 10. After completing these steps, restart your console to check if the issue persists.
By following these steps, you should notice an improvement in your online gaming connectivity.
12. Allow Helldivers 2 GameGuard in the Firewall
The GameGuard files associated with Helldivers 2 may be interfered with by Windows Firewall, potentially blocking connections to the game servers. To resolve this issue, you can reinstall and add the GameGuard application to the Firewall’s whitelist by following these steps:
- 1. Open your Steam client.
- 2. Navigate to your Library and right-click on Helldivers 2.
- 3. Select Properties, then go to the Installed Files tab.
- 4. Click on Browse to access the game’s installation directory and open the bin folder.
- 5. Locate and delete the GameGuard folder.
- 6. Next, find the helldivers2.exe file, right-click on it, and choose Run as Administrator.
- 7. If prompted by the User Account Control (UAC), select Yes to proceed.
- 8. Once the game is closed, open the Start menu and search for Windows Firewall.
- 9. Launch the Windows Firewall settings and select “Allow an app or feature through Windows Firewall.”
- 10. Click on Change settings, then select “Allow another app.”
- 11. Use the Browse option to find and select GameGuard from Helldivers 2.
- 12. Click Add and ensure you save the changes.
After completing these steps, launch Helldivers 2 again and check if the login error -1 persists.
13. Disable Steam Input
Steam Input is a feature within the Steam client designed to facilitate the easy connection of compatible controllers. This tool not only supports controller detection but also offers customization options through keybinding, allowing users to modify or adjust key actions according to their preferences. If you’re experiencing server connectivity issues while playing Helldivers 2, it may be beneficial to temporarily disable Steam Input. Here’s how you can do this:
- 1. Launch the Steam client and navigate to your Library.
- 2. Locate Helldivers 2 and right-click on it.
- 3. Select Properties from the context menu.
- 4. Click on the Controller tab.
- 5. Choose the Override for Helldivers 2 option.
- 6. Finally, select Disable Steam Input.
After completing these steps, you can start Helldivers 2 again to see if the connectivity problem is resolved.
14. Contact Support
If the suggested workarounds did not resolve your issue, consider reaching out to Steam Support or PlayStation Support for assistance. Additionally, it is advisable to submit a support ticket regarding the specific error you are experiencing. This will enable the developers to investigate the matter further and work towards a more effective solution.
Thank you for reading this guide. We hope you found it useful. If you have any more questions, feel free to leave a comment below.