Insignia TV Volume Too Low or Loud Issue: Many Insignia TV users have reported experiencing volume-related problems across the brand’s range of smart TVs. Some individuals find that their volume remains excessively high, while others struggle with consistently low sound levels.
This issue appears to stem from a software glitch that affects all models of Insignia TVs, which can be frustrating for viewers hoping to enjoy their favorite shows in a relaxed setting.
If you’re facing similar challenges, this article is designed to assist you. We have compiled a list of potential solutions that may help you rectify these volume issues. Several users have successfully addressed their volume concerns by implementing one of the strategies outlined below. Let’s dive into the solutions without delay.
How to Insignia TV Volume Too Low or Loud Issue?
The remedies outlined in this document are potential software adjustments that could resolve your issues. We will first address solutions for the low volume problem, followed by those for the excessively loud volume. It’s worth noting that many of the suggested solutions will overlap for both scenarios.
Fix the Insignia TV volume too low issue:
Get an external sound system:
Prior to exploring specific technical remedies, we suggest transitioning to an external audio device. It’s possible that the error may persist even after applying a temporary fix.
Therefore, the most effective approach would be to forgo the TV’s built-in speakers and invest in an external audio system to meet all your audio requirements.
Soft reset your TV:
If you’re determined to use only the audio feature on your Insignia TV, a good first step to consider is performing a soft reset. This process is akin to restarting the device, as it involves completely powering it down.
To do this, begin by turning off your TV and disconnecting its power cord from the outlet. After waiting a few minutes, reconnect the power cable. Then, press the power button on your TV to turn it back on.
If the volume problem persists after attempting this soft reset, you may want to explore further troubleshooting options.
Reset audio settings:
Once you’ve performed a soft reset, it’s important to examine your audio settings. Typically, new televisions come with audio configurations that are optimized for general use. However, some users have reported encountering audio-related issues.
To address this, you may need to reset your audio settings. Here’s how to do it:
- 1. Press the Home button on your remote control.
- 2. Navigate to the Audio menu.
- 3. Choose the option to Reset Audio Settings.
- 4. Confirm your selection and wait for the television to restart.
If this step does not resolve the volume problem, consider trying the next troubleshooting method.
Turn off auto volume:
Insignia TVs come equipped with a function known as auto volume, which automatically adjusts the sound output in response to surrounding noise levels.
However, there are instances where this feature may inadvertently cause the volume to be too low. To resolve this issue, consider disabling the auto volume setting entirely.
Here’s how to do it:
- 1. Press the Menu button on your remote control.
- 2. Navigate to the Audio settings.
- 3. Locate the Auto Volume option.
- 4. Change the setting to Off.
If you still experience low volume after this adjustment, please proceed to the next troubleshooting step.
Configure Equalizer:
Customers have the ability to adjust the sound settings on their television through an equalizer feature. If you have activated the equalizer on your TV, it’s important to configure it properly. Experiment with the bass and treble settings to achieve a sound profile that aligns with your personal taste.
Factory reset the Insignia TV:
Performing a factory reset on your Insignia TV will erase all stored data, including personalized settings and application preferences. It is important to proceed with this action only if you are comfortable with losing all of your customized information.
To initiate the reset process, follow these steps:
- 1. Press the Home button on your remote control.
- 2. Navigate to the Settings menu.
- 3. Select Device & Software.
- 4. Choose the option to Reset to Factory Defaults.
- 5. Allow your TV some time to complete the factory reset, then check the volume level again.
If the volume remains low after the reset, consider trying an alternative solution.
Hardware reset the Insignia TV:
One alternative solution you can explore is performing a hardware reset on your Insignia TV. Here’s how to do it:
- 1. Begin by turning off your TV.
- 2. Disconnect the power cord from the electrical outlet.
- 3. Remove any external devices or cables that are linked to your TV.
- 4. Using your remote, press and hold both the Power and Volume Up (+) buttons simultaneously for a few seconds.
- 5. Allow the TV to remain unplugged for approximately 2 minutes.
- 6. Reconnect all previously disconnected cables, ensuring the power cord is also plugged back in.
- 7. Turn your TV back on as you normally would and check if the low volume problem has been resolved.
If you still experience low volume after this process, consider trying the next troubleshooting step.
Update the TV firmware
Similar to smartphones, smart TVs receive periodic updates that enhance their functionality and correct any software bugs. If it has been some time since you last updated your TV’s firmware, it’s advisable to check for the latest version.
To update the firmware on your Insignia TV, you will first need to collect some essential information about your device.
- 1. Use your remote control to access the menu.
- 2. Navigate to the Help section.
- 3. Select System Info.
- 4. Record the model number, revision, and current firmware version.
Once you have gathered this information, you can proceed to download the most recent firmware for your specific model.
Here’s how to install the latest firmware:
- 1. Launch a web browser on your computer.
- 2. Navigate to insigniaproducts.com.
- 3. Select the Support & Service option.
- 4. Input the TV details you previously noted.
- 5. Follow the instructions to download the firmware file to your computer.
- 6. Connect a USB drive to your PC and transfer the downloaded update file onto the USB stick.
- 7. Insert the USB stick into your TV’s USB port.
- 8. Press the Menu button on your remote.
- 9. Go back to the Help section.
- 10. Choose the Update Firmware option.
- 11. Confirm the update by selecting Okay, then press Enter.
Allow the update process to complete without turning off the television. After the update finishes, remove the USB stick and restart your TV. Once your TV is back on, check the volume level again. If it remains low, consider exploring additional troubleshooting options.
Contact support:
Should you find that the previously suggested solutions were ineffective, it may be beneficial to reach out to Insignia’s customer support team. You can locate the nearest service center in your vicinity, where knowledgeable staff will assist you in resolving your issue.
Fix the Insignia TV volume too loud issue:
Turn off auto volume:
Insignia TVs come equipped with an auto volume feature designed to adjust the sound level in response to surrounding noise. However, this functionality can occasionally lead to unexpectedly high volume levels. If you’re facing this issue, you may want to disable the auto volume setting.
To do this, follow these steps:
- 1. Press the Menu button on your remote control.
- 2. Navigate to the Audio section.
- 3. Locate the Auto Volume option.
- 4. Change the setting to Off.
If you still experience elevated volume levels after making this adjustment, consider exploring further solutions.
Power Cycle your TV:
If you prefer to enjoy audio-only content on your Insignia TV, the initial troubleshooting step you should consider is performing a soft reset or power cycle. This process is akin to restarting the device but involves fully powering it down.
To execute this, turn off your TV and disconnect the power cord from the outlet. Allow it to sit unplugged for a few minutes. Afterward, reconnect the power cable and press the power button to turn the TV back on.
If the volume problem persists after this power cycle, you may need to explore additional solutions.
Reset audio settings:
Once you’ve performed a soft reset, it’s essential to review your audio settings. Typically, new televisions come with audio configurations that meet standard specifications, ensuring an optimal setup. However, some users have reported difficulties with their audio settings.
To address this, you may need to restore your audio settings to their default state and see if that resolves your issue.
Here’s how to do it:
- 1. Press the Home button on your remote control.
- 2. Navigate to the Audio menu.
- 3. Choose the option to Reset Audio Settings.
- 4. Confirm your selection and allow the TV to restart automatically.
If this step doesn’t rectify the volume problem, proceed to the next troubleshooting method.
Factory reset the Insignia TV:
Resetting your Insignia TV to factory settings will erase all data, including personalized configurations and app preferences. Proceed with this action only if you are certain that you are willing to forfeit all stored information.
To initiate the reset process, follow these steps:
- 1. Press the home button on your remote control.
- 2. Navigate to the Settings menu.
- 3. Select Device & Software.
- 4. Choose the option for Reset to Factory Defaults.
- 5. Allow your TV some time to complete the factory reset, then check the volume settings again.
If the volume remains excessively high, consider exploring additional troubleshooting methods.
Hardware reset the Insignia TV:
One alternative solution you may consider is performing a hardware reset on your Insignia TV. Here’s how to do it:
- 1. First, power off your TV completely.
- 2. Disconnect the power cord from the electrical outlet.
- 3. Remove any external devices or cables connected to the TV.
- 4. Press and hold both the Power and Volume + buttons on your remote for several seconds.
- 5. Allow a two-minute pause to ensure the reset process can take place.
- 6. Reconnect all previously removed cables, including the power cord.
- 7. Turn your TV back on as you normally would and check if the volume issue has been resolved.
If the volume remains excessively high, you may need to explore other troubleshooting options.
Update the TV firmware
Similar to smartphones, smart TVs also receive periodic software updates. These updates are essential for resolving any issues within your TV’s operating system. If it has been some time since you last updated your TV’s firmware, it’s worth considering an update now.
To begin the firmware update process for your Insignia TV, you’ll need to collect some specific details about your device.
- 1. Use your remote control to press the menu button.
- 2. Navigate to the Help section.
- 3. Select System Info.
- 4. Write down the model number, revision, and current firmware version.
- Once you have gathered this information, you can proceed to download the appropriate firmware update for your TV model.
- Here’s how to install the latest firmware:
- 1. Open a web browser on your computer.
- 2. Visit the Insignia support website at insigniaproducts.com.
- 3. Go to the Support & Service section.
- 4. Input the TV details you previously recorded.
- 5. Follow the instructions provided to download the latest firmware file to your computer.
- 6. Insert a USB drive into your computer and transfer the downloaded firmware update onto the USB drive.
- 7. Disconnect the USB drive from your computer and insert it into a USB port on your TV.
- 8. Press the Menu button on your remote again.
- 9. Navigate back to the Help section.
- 10. Choose the Update Firmware option.
- 11. Confirm the update by selecting Okay, then press Enter.
Allow the update process to complete without turning off your TV. After the update is finished, remove the USB drive and restart your TV.
Once it restarts, check the volume settings. If the volume remains excessively high, consider exploring additional troubleshooting options.
Get in touch with the support
Should the previously suggested solutions not resolve your issue, reaching out to Insignia’s customer support may be a viable next step. You can locate the nearest service center in your vicinity, where professionals will assist you in addressing your concerns effectively.
Insignia TV Sound Not Working/ Audio Cutting Out: How to FIX