Insignia TV Sound Not Working/ Audio Cutting Out: Consumers are increasingly curious about the quality of Insignia as a brand, especially with their 55-inch TV featuring 4K resolution and Fire TV integration, all priced under $400.
Insignia boasts a diverse lineup of televisions, available in sizes from 32 to 70 inches. The majority of their models have transitioned to 4K resolution, with only a few remaining at 720p.
Additionally, many Insignia TVs come equipped with built-in Roku TV or Amazon Fire TV, enhancing their usability. However, despite these appealing features, the brand does not necessarily guarantee high-end performance.
Recent user feedback indicates that some customers have experienced issues with sound, specifically problems related to audio not functioning properly or cutting out intermittently.
Currently, there is no definitive explanation for these audio problems. Nevertheless, there are several workarounds available that may help resolve the sound issues encountered on Insignia televisions.
About Insignia Television
Insignia electronics have been around for a long time. Since the 1990s, they’ve been making TVs (the company was founded in 1990). At the time, they were sold in big box stores in 40- and 55-inch sizes.
Today, they also offer a range of smaller TVs, including 32-inch 720p and 55-inch 1080p models. They’ve been in the tech business for a long time, and they’ve had their share of ups and downs. Which makes their customer service team impressive.
Insignia TV Sound Not Working/ Audio Cutting Out: How to FIX
Here are several solutions to address the issue of sound not working or audio cutting out on your Insignia TV.
If you’re experiencing this problem, it’s advisable to follow each of the troubleshooting steps outlined in this guide until you find the effective solution that works for you. Let’s dive into the details and begin the troubleshooting process.
Restart Your TV
If you’re experiencing issues with your Insignia TV due to occasional bugs or glitches, the first step is to perform a reboot. This process often allows the device to self-correct any minor errors. When you use your TV, it automatically generates temporary files to enhance performance, but sometimes these files can become corrupted, leading to problems.
To address these issues, it’s important to clear out these temporary files. Although your TV generally takes care of this automatically upon rebooting, it may not always succeed. In such cases, a more thorough power cycling may be necessary. Here’s how to do it:
- 1. Begin by powering off your Insignia TV and unplugging all connected cables.
- 2. After disconnecting the cables, wait for a few minutes to ensure a full reset.
- 3. Finally, reconnect the cables and turn your TV back on to check if the sound issue has been resolved.
Following these steps should help restore proper functionality to your device.
Make Sure The HDMI Cable Is Working ( Insignia TV Sound Not Working/ Audio Cutting Out )
Is your HDMI cable securely connected to your Insignia TV? A malfunctioning or damaged HDMI cable can lead to various issues.
Inspect the HDMI cable carefully for any signs of wear or damage. If you notice any problems, replacing the cable might be necessary to resolve the issue. Once you’ve addressed any potential damage, check again to see if the sound problem on your Insignia TV has been resolved.
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Check The Power Shocket of the TV
It is essential to carefully examine your power socket for any signs of damage or malfunction if you haven’t done so yet. To troubleshoot the problem, consider plugging your Insignia TV into a different outlet. This step will help you determine whether the issue lies with the power socket itself or if there is another factor at play.
Check For Damage to the TV ( Insignia TV Sound Not Working/ Audio Cutting Out )
If you’re encountering issues with audio on your Insignia TV, such as sound not functioning or intermittent audio, it could indicate potential external damage to your sound system.
Moreover, external damage can sometimes lead to internal issues within the system. Therefore, it’s advisable to thoroughly inspect your sound system for any visible damage and seek prompt repairs to prevent further complications.
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Make Sure There is No Issue With The Content on Your TV
Have you verified whether the content you are viewing has any audio issues? It’s possible that the problem could be related to sound. As a solution, we suggest trying to use your device’s built-in speakers instead of external speakers while playing the same content to see if that resolves the issue.
Check Your Internet Connection ( Insignia TV Sound Not Working/ Audio Cutting Out )
If you’re experiencing difficulties accessing content on your Insignia TV, it may be due to an unstable Internet connection. It’s essential to ensure that your Internet service is dependable. To check if your WiFi is delivering sufficient speed, consider using the Ookla website for a speed test.
Should you find that your WiFi is not functioning properly, try rebooting your router or modem several times to see if this resolves the issue. If speeds remain below normal after this, it would be advisable to contact your Internet Service Provider (ISP) to confirm that your connection is operating as it should.
Reconnect Your TV To External Sound System
If you are facing persistent sound issues, such as audio not functioning or cutting out on your Insignia TV, consider reconnecting your TV to your external sound system multiple times.
Should the problem continue, try disconnecting the sound system from your TV and then re-establishing the connection. Repeating these steps several times may help in resolving the sound issue.
Check Your Device Volume ( Insignia TV Sound Not Working/ Audio Cutting Out )
If you’re frustrated with your Insignia TV due to sound issues when linking it to an external audio system, you might miss this important troubleshooting advice.
It’s essential to remember that the problem may not always lie with your speakers. Often, the source device can be the culprit. One common oversight is accidentally muting the device. Be sure to verify that your device isn’t muted inadvertently, as this can easily lead to sound problems.
Troubleshooting your Insignia TV
The Insignia TV is an affordable (and not so small) option, with 50-inch models starting at just $130. Their 55-inch models start at $170 and the 65-inch models start at $250, so they offer affordability and size.
And, like their lower-end LG counterparts, the Insignia TVs offer an extensive warranty—12 years on the 50-inch models, 10 years on the 55-inch models, and 5 years on the 65-inch models. With such great warranties, you might want to do some troubleshooting before you call an expert repair service.
Reset The Insignia TV ( Insignia TV Sound Not Working/ Audio Cutting Out )
If you have tried all other troubleshooting methods without success in resolving the sound issues, performing a factory reset on your TV may be your final recourse. We recommend attempting a reset to see if this action improves the audio performance.
Contact the Insignia Support Team
If you have tried everything and the issue persists, it’s essential to reach out to the official support team for assistance. We suggest contacting Insignia’s customer service, where you can provide them with a detailed description of your problem. They will be able to assist you once you outline the specifics of your situation.
This concludes our guide on addressing sound issues with Insignia TVs, such as audio not functioning or intermittent sound. We hope you found this information useful. Should you have any further inquiries or need clarification, please feel free to leave a comment below.
Conclusion ( Insignia TV Sound Not Working/ Audio Cutting Out )
Technology can be a tricky thing. And nowhere is that more evident than with TVs. When your TV becomes fuzzy, the picture begins to flicker, or maybe it just won’t turn on, you might feel tempted to just throw in the towel and exchange it.
But before you head off to Best Buy or Walmart, remember, that not all TVs are born equal. Some TVs wear out more easily than others—these TVs will need to be replaced more frequently and therefore cost more to maintain. In fact, Consumer Reports recently found that most TVs are built to last only three years.
Smart TVs are constantly evolving as manufacturers add new features, like the ability to cast your phone’s screen to the TV, or new streaming apps like Netflix and Hulu. One of the most common complaints about smart TVs, however, is that some of their advertised features don’t work as advertised—and that’s especially true with gaming.