Marvel Rivals Audio Not Working or Crackling Sound Issue on PC: Marvel Rivals is an exhilarating team-oriented PvP shooter that immerses players in the Marvel Universe, brought to life by the collaboration of Marvel Games and NetEase Games.
Launched on December 6, 2024, the game has quickly garnered a following thanks to its impressive selection of 35 beloved Marvel characters, providing action-packed gameplay and thrilling confrontations.
However, some users have reported experiencing audio-related challenges, including issues like missing sound, crackling noises, or muted effects, which can negatively affect the overall gaming experience.
If you are experiencing similar audio problems in Marvel Rivals, this guide offers detailed troubleshooting solutions tailored for both the Steam and Epic Games versions of the title to help you restore your sound quality to its best.
Fix: Marvel Rivals Audio Not Working or Crackling Sound
Below are effective methods to resolve audio issues on your PC:
1. Repair Game Files
Corrupted or missing game files can often cause audio issues. Repairing the game files will scan for any errors and replace corrupted files.
For Steam:
- Open Steam and go to your Library.
- Right-click on Marvel Rivals and select Properties.
- Navigate to the Local Files tab.
- Click Verify Integrity of Game Files.
- Wait for the process to complete, then restart your PC.
For Epic Games:
- Open the Epic Games Launcher and go to your Library.
- Click the three dots next to Marvel Rivals.
- Select Manage > Verify.
- Wait for the verification process to finish.
2. Disable Nahimic Audio Driver (if installed)
The Nahimic Audio Driver, often bundled with specific systems, may disrupt audio functionality during gameplay. To potentially resolve this issue, consider disabling the service by following these steps:
- Access Task Manager by pressing Ctrl + Shift + Esc.
- Go to the Startup tab.
- Locate Nahimic Audio Driver in the list and turn it off.
- Restart your computer and then start Marvel Rivals.
3. Update Audio Drivers
If you’re experiencing sound issues while gaming, it might be due to outdated or corrupted audio drivers. To resolve this, you can update your audio drivers by following these steps:
- Press the Windows key + X and select Device Manager from the menu.
- In Device Manager, locate and expand the section labeled “Sound, video, and game controllers.”
- Find your audio device, right-click on it, and choose the option to Update Driver.
- Select “Search automatically for drivers” to allow Windows to search for the latest updates.
- Allow Windows to download and install any updates it finds.
- After the installation is complete, restart your computer.
If Windows does not locate any new drivers, you may want to visit the official website of your motherboard or sound card manufacturer to manually download and install the most recent drivers available.
4. Reinstall Audio Drivers
Should updating the drivers fail to fix the problem, consider reinstalling them instead. Here’s how to do it:
- Launch Device Manager.
- Locate and expand the section labeled Sound, video, and game controllers.
- Right-click on your audio device and choose the option to Uninstall device.
- Confirm that you wish to proceed with the uninstallation, then restart your computer.
- Upon rebooting, Windows should automatically install the default drivers for your device.
- If this does not occur, you can manually download the latest drivers from the manufacturer’s official website.
5. Remove Marvel Rivals Config File
Occasionally, the game’s configuration files may become corrupted, leading to audio problems. To resolve this, you can delete the existing configuration files, prompting the game to generate new ones. Here’s how to do it:
- Launch File Explorer.
- Go to the following directory: C:\Users[YourUsername]\Documents\Marvel Rivals\settings.
- Remove the configuration file from this location.
- Restart your computer and then open the game again.
This process should help restore the audio functionality.
6. Check In-Game Audio Settings
Occasionally, problems can arise from basic configuration errors within the game settings. Here’s how to troubleshoot:
- Start by launching Marvel Rivals and navigating to the Settings menu.
- Select the Audio section.
- Verify that the Master Volume, Sound Effects, and Voice Chat levels are appropriately set and not muted or excessively low.
- Adjust the sound settings as needed, save your changes, and then test to see if the problem continues.
7. Check Physical Audio Connections
Unstable audio connections may lead to crackling noises or a complete lack of sound. To troubleshoot this issue, consider the following steps:
- Verify that your headphones or speakers are firmly attached to your computer.
- Check that you are using the appropriate audio output port.
- For USB headsets, confirm that the device is fully plugged into the port.
- If you are using wireless headphones, ensure they are correctly connected via Bluetooth.
8. Disconnect Unnecessary Peripherals
To ensure optimal performance of the game’s audio system, it’s crucial to manage your peripheral connections:
- Remove any USB devices that are not required for gameplay.
- Restart your computer and then reopen Marvel Rivals.
- Check the audio functionality by connecting only the essential peripherals.
9. Test with Another Audio Device
Audio problems you are experiencing might stem from defective hardware. To diagnose this, consider testing your game with an alternative audio output device:
- Connect a different set of headphones or speakers.
- Start Marvel Rivals and observe if the audio issues continue.
- If the alternative device functions properly, it suggests that your original hardware may be the source of the problem.
10. Power Cycle Your PC
To resolve minor system issues, try power cycling your computer:
- Begin by shutting down your computer completely.
- Disconnect the power cable and allow a brief pause of about one minute.
- Reconnect the power cable and power your computer back on.
- Once your system is up and running, start the game to verify if the audio functions correctly.
11. Turn Off Windows Sonic or Spatial Sound
If you’re experiencing compatibility issues with Windows Sonic for Headphones or Spatial Sound, follow these steps to disable the feature:
- Begin by opening the Start menu and selecting the Settings option.
- Go to System, then choose the Sound section.
- In the Related settings area, click on Sound Control Panel.
- Identify and select your Playback device, then click on Properties.
- Proceed to the Spatial Sound tab and turn the setting Off.
- Remember to click Apply and then OK to confirm your changes.
- Finally, restart the game to see if the problem has been resolved.
12. Reset BIOS Settings
Modifying your BIOS settings for overclocking or other adjustments can sometimes lead to hardware problems. To resolve these issues, consider resetting your BIOS. Here’s how you can do it:
- Restart your computer and access the BIOS/UEFI interface by pressing the Del or F2 key during the boot process.
- Look for the option labeled “Reset BIOS to Default Settings” or “Load Default Settings.”
- Confirm your selection to proceed with the reset, then exit the BIOS menu.
- After your system restarts, check to see if the audio problem has been resolved.
13. Update BIOS
Using an old version of BIOS firmware may lead to compatibility problems with more recent games. To address this, take the following steps:
- Navigate to the website of your motherboard’s manufacturer.
- Obtain the most recent BIOS update available.
- Carefully follow the provided guidelines to update your BIOS safely.
- Once the update is complete, restart your computer and verify if the audio problem continues.
Additional Tips:
- Turn Off Discord Overlay: If you’re utilizing Discord, consider disabling the in-game overlay feature, as it may lead to audio issues during gameplay.
- Shut Down Background Applications: Ensure that applications like Spotify, OBS, and Chrome are closed, as they might be competing for audio resources.
- Change Audio Output Devices: Experiment with different audio output devices by accessing the Sound Settings in Windows to see if that resolves any issues.
Conclusion
By implementing the troubleshooting techniques outlined here, you can effectively address any audio issues you may encounter in Marvel Rivals.
These methods are designed to tackle common causes such as corrupted files, outdated drivers, or incorrect settings, ensuring that your game’s audio functions as intended.
Should you continue to experience problems, we recommend contacting Marvel Rivals Support or exploring community forums for further assistance.
We invite you to share your experience in the comments—let us know if these solutions were effective for you or if you’ve found any other methods that might benefit fellow players. Enjoy your gaming experience!
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