Deep Rock Galactic Crashing or Not Loading on PS4, PS5, and Xbox One, and Xbox Series X/S:

Deep Rock Galactic Crashing or Not Loading on PS4, PS5, and Xbox One, and Xbox Series X/S: How to FIX

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Deep Rock Galactic Crashing or Not Loading on PS4, PS5, and Xbox One, and Xbox Series X/S: Deep Rock Galactic is a cooperative first-person shooter developed by Ghost Ship Games and published by Coffee Stain Publishing.

Released in 2020 for Windows and various other platforms, this game emphasizes teamwork, requiring players to collaborate in defeating enemies and dismantling their strongholds to achieve victory.

However, many players have reported experiencing crashing problems while playing on PS4, PS5, Xbox One, and Xbox Series X/S consoles.

If you are encountering crashes either during startup or while in-game, this troubleshooting guide aims to help you resolve the issues effectively. It’s important to acknowledge that many games, including this one, can be plagued by bugs and glitches.

Players have noted a range of problems such as server errors, crashes, black screens, graphical anomalies, lag, stuttering, and frame drops. Additionally, server-related issues are not uncommon and can contribute to these experiences.

Fix: Deep Rock Galactic Crashing on PS4, PS5, or Xbox One, Series X/S Consoles

So, without further ado, let’s jump into the guide below.

1. Check System Updates

Before exploring alternative solutions, it’s advisable to verify if your PlayStation or Xbox console has the latest system updates. Outdated software can often lead to various complications.

**For PlayStation Users:

  • 1. Navigate to the **Settings** section on your console.
  • 2. Click on **System Software Update**. Check for any available updates and adhere to the on-screen instructions to complete the update.
  • 3. After the update finishes, restart your console to ensure the changes take effect.

**For Xbox Users:

  • 1. Press the **Home** button on your controller to access the Dashboard.
  • 2. Select **Settings** from the bottom of the screen, then click on **All Settings**.
  • 3. Go to **System**, and then select **Updates**.
  • 4. If an update is available, click on **Update Console** and follow the instructions provided on the screen.
  • 5. Once the update is complete, be sure to restart your console to apply the new changes.

2. Delete Saved Game Data (PS4/PS5)

Corrupted or missing game files can lead to various issues, including crashes on your PlayStation console. To troubleshoot this, we suggest removing the saved game data for Deep Rock Galactic from your PS4 or PS5. Here’s how you can do it:

  • 1. Navigate to the **Settings** menu on your console.
  • 2. Select **Storage**.
  • 3. Choose **Saved Data**, then find **Deep Rock Galactic**.
  • 4. Press the **Options** button on your controller and select the saved game files you want to delete (you can select one or multiple).
  • 5. Confirm the deletion process by hitting **Delete**.

After you’ve completed the deletion, it’s important to restart your console to ensure the changes take effect. Please note that while the locally saved data for Deep Rock Galactic will be removed from your PlayStation, your online saved progress will remain intact.

Following these steps should help resolve any crashing issues you may be experiencing with Deep Rock Galactic on your PS4, PS5, or Xbox consoles.

3. Rebuild Database (PS4/PS5)

Rebuilding the database on your PlayStation console can effectively address various issues or errors. Here’s how to do it:

  • 1. Begin by completely powering off your console. Disconnect the power cable and allow it to sit unplugged for approximately 2-3 minutes.
  • 2. After this brief wait, reconnect the power cable and turn the console back on. This action will help clear cached data from the system automatically.
  • 3. Check if the problem with the Deep Rock Galactic game has been resolved. If the issue persists, proceed with the following steps.
  • 4. Press and hold the Power button on your PlayStation console until you hear two beeps. (The second beep will occur after about seven seconds.)
  • 5. Your console will then enter Safe Mode. Connect your controller to the console using a USB cable, and press the PS Button on the controller.
  • 6. You will see an option labeled ‘Rebuild Database.’ Select this option and confirm your choice.
  • 7. The rebuilding process may take some time, depending on the amount of data on your hard drive, so please be patient.
  • 8. Once the process is complete, restart your system normally.

Following these steps should help rectify any lingering issues with your console or game.

4. Reinstall Deep Rock Galactic

If you’re experiencing ongoing crashes with the Deep Rock Galactic game, a thorough uninstall and reinstall may resolve the issue on your console. Here’s how to do it for both PS4/PS5 and Xbox:

**For PS4/PS5 Users:

  • 1. Navigate to the **Settings** menu.
  • 2. Select **Storage**.
  • 3. Find **Deep Rock Galactic** in the list and choose **Delete**.
  • 4. After the uninstallation is complete, head to the store and download the game again.
  • **For Xbox Users:**
  • 1. Press the **Xbox button** on your controller to open the Guide menu.
  • 2. Go to **My games & apps**.
  • 3. Select **See all**, then choose **Games**.
  • 4. Navigate to the **Ready to install** tab and select **Queue**.
  • 5. Find **Deep Rock Galactic** in the list.
  • 6. Press the **Menu button** on your controller.
  • 7. Choose **Manage game & add-ons** or **Manage app**.
  • 8. Select **Deep Rock Galactic** and click on **Uninstall all**.
  • 9. Confirm the uninstallation by selecting **Uninstall all** again.
  • 10. Allow the process to finish, then restart your console to implement the changes.
  • 11. Once the system is rebooted, press the **Xbox button** again to return to the Guide menu.
  • 12. Go back to **My games & apps**, select **See all**, and navigate to **Games**.
  • 13. In the **Ready to install** tab, find **Deep Rock Galactic** and select **Install**.
  • 14. Wait for the installation to complete, and then restart your console once more.

Following these steps should help alleviate the crashing issues you are experiencing with Deep Rock Galactic on either PS4, PS5, or Xbox consoles.

5. Reset the Console

If the previous solutions haven’t worked for you, consider performing a factory reset on your console to troubleshoot the issue further.

**For PlayStation Users:

  • 1. Begin by navigating to the Settings menu on your PlayStation console.
  • 2. Locate and select the ‘Initialization’ option.
  • 3. Choose either ‘Initialize PS4’ or ‘Initialize PS5’ based on your console model.
  • 4. When prompted, opt for the ‘Full’ initialization.
  • 5. Your console will begin the process of wiping all data and restoring factory settings. Be aware that this may take a few hours depending on the amount of data stored.
  • 6. Once the process is finished, make sure to restart your console.

**For Xbox Users:

  • 1. Press the Xbox button on your controller to access the Guide menu.
  • 2. Navigate to Profile & system, then go to Settings and select System.
  • 3. Click on Console info and then select Reset console.
  • 4. You will see a prompt asking if you want to reset your console. Choose the option to “Reset and remove everything.” Please note that this will erase all user data, including your accounts, saved games, settings, and installed applications.
  • 5. While there is an option to “Reset and keep my games & apps,” this may not resolve your issue in many situations.
  • 6. After making your selection, the Xbox will begin the reset process to restore factory defaults.
  • 7. Wait for the reset to complete, and then restart your console.

We hope this guide proves useful in resolving your issues. If you have any further questions, please feel free to leave a comment below.

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