Marvel Rivals DX12 Not Supported Error: “Marvel Rivals, a team-oriented PVP shooter set within the Marvel Universe, has drawn in gamers with its stunning graphics and a lineup of beloved characters. Unfortunately, some players face the irritating ‘DX12 Not Supported’ error, which can block the game from starting.
This problem typically arises when a player’s PC does not meet the DirectX 12 (DX12) specifications or is experiencing configuration issues.
In this guide, we will explore the potential reasons behind the DX12 Not Supported error and provide you with practical solutions to help you resolve the issue and return to the thrilling gameplay.”
What Causes the DX12 Not Supported Error?
The “DX12 Not Supported” error in Marvel Rivals can arise from a variety of factors:
- Obsolete GPU Drivers: Your graphics drivers might either lack support for DirectX 12 or require an update to function properly.
- Incompatible Hardware: Older graphics processing units (GPUs) may not be designed to support DirectX 12.
- Outdated DirectX Installation: Your computer might be using an earlier version of DirectX that does not include DirectX 12.
- Misconfigured Game Settings: The game could be attempting to operate in DirectX 12 mode, while your hardware is only capable of running DirectX 11.
How to Fix the Marvel Rivals DX12 Not Supported Error
1. Check Your GPU Compatibility
To use DirectX 12, it’s essential that your graphics card is compatible. Follow these steps to verify its support:
- Press the Windows key and the R key simultaneously to open the Run dialog.
- Type “dxdiag” and hit Enter.
- In the DirectX Diagnostic Tool, locate the System tab to find the DirectX Version.
- Switch to the Display tab and check the Feature Levels section to see if it includes 120 or 121.
If your graphics card does not meet the requirements for DirectX 12, you may need to consider upgrading to a newer model.
2. Update Your Graphics Drivers
Outdated drivers can lead to errors related to DirectX. To ensure your drivers are current, follow these steps based on your graphics card manufacturer:
For NVIDIA Users:
Launch the NVIDIA GeForce Experience application.
Navigate to the Drivers section and select “Check for Updates.”
If an update is found, proceed by clicking “Download and Install.”
For AMD Users:
Open the AMD Radeon Software.
Head to Settings, then Updates, and look for the latest driver version.
Download and install the available update.
For Intel Users:
Start the Intel Driver & Support Assistant.
Perform a scan to identify and download any pending updates.
After updating your drivers, restart your computer and then launch Marvel Rivals to determine if the problem has been rectified.
3. Install the Latest Version of DirectX
Make sure you’re using the most up-to-date version of DirectX:
- Visit the official Microsoft DirectX Download Page.
- Obtain the DirectX End-User Runtime Web Installer and complete the download.
- Proceed with the installation by following the on-screen instructions, and restart your computer after it finishes to apply the changes.
4. Force the Game to Run in DirectX 11 Mode
If your system is incompatible with DirectX 12, you can switch the game to DirectX 11, which may improve performance. Here’s how to do it:
- Launch either the Steam or Epic Games Launcher.
- Find Marvel Rivals in your library, right-click on it, and choose Properties.
- In the Launch Options section, enter:
-dx11 - Exit the Properties window and start the game.
By entering this command, you will set the game to operate with DirectX 11 instead of DirectX 12.
5. Verify Game Files
Damaged game files may lead to compatibility issues:
For Steam Players:
- Launch the Steam application and head to your Library.
- Right-click on Marvel Rivals and choose ‘Properties’ from the menu.
- Go to the ‘Local Files’ tab and select ‘Verify Integrity of Game Files.’
For Epic Games Players:
- Open the Epic Games Launcher and navigate to your Library.
- Click on the three dots located next to Marvel Rivals.
- Choose ‘Verify’ from the options.
This process will check your game files and replace any that are missing or corrupted.
6. Check for Windows Updates
To address compatibility problems, it’s advisable to update your Windows system. Here’s how to do it:
- Launch the Settings application by pressing the Windows key + I.
- Go to the section labeled Update & Security, then select Windows Update.
- Click on the option to Check for Updates.
- If updates are found, proceed to install them and restart your computer to apply the changes.
7. Upgrade Your GPU (if needed)
Should none of the suggested solutions be effective and your GPU lacks support for DirectX 12, it may be necessary to consider a hardware upgrade. When searching for a new graphics card, ensure it is compatible with DirectX 12. Recommended options include:
- NVIDIA GTX 10-Series or later
- AMD RX 400-Series or later
- Intel Arc and subsequent integrated graphics solutions
Conclusion
Encountering the DX12 Not Supported error in Marvel Rivals can be quite annoying. However, there are several effective steps you can take to address this problem.
Typically, updating your graphics card drivers, forcing the game to operate in DirectX 11 mode, or confirming that your system has the most recent version of DirectX can help resolve the issue.
If your graphics card is older and incompatible with DirectX 12, upgrading your hardware might be the most effective long-term solution.
We’d love to hear whether these suggestions were helpful for you, or if you’ve discovered any other solutions. Enjoy your gaming experience!
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