Modern Warfare 3 Error Code 0x00001338(12488)N: We have noted that many PC gamers attempting to launch Call of Duty: Modern Warfare 3 (MWIII) on platforms like Steam or Battle.net are facing the Error Code 0x00001338(12488)N.
This issue has been widely reported and typically manifests as a crashing problem during the game’s startup. If you find yourself encountering this error, there’s no need for concern; we’ve put together a series of potential solutions to assist you.
Players affected by this error often see a message stating: “The application has unexpectedly stopped working. Please select Scan and Repair to restart the game and allow Battle.net to verify your installation.
This process may take a few minutes and could resolve your issue. For further assistance, please contact customer service support. Error code: 0x00001338 (12488) N.” Several factors may contribute to the occurrence of this error.
Common causes include an outdated game patch, corrupted or missing game files, lack of administrator privileges when launching the game, a corrupted Battle.net cache, compatibility problems with your version of Windows, outdated graphics drivers, conflicts with outdated Windows software, third-party overlay applications, an obsolete DirectX version, an outdated Microsoft Visual C++ Redistributable package, or interference from security software. Any of these factors could be responsible for the error.
Fix Modern Warfare 3 Error Code 0x00001338(12488)N
We have compiled several effective solutions to assist you in resolving the 0x00001338(12488)N error code on your computer. It is essential to systematically apply each troubleshooting method until the issue is fully resolved. Now, let’s dive into the details.
1. Restart Your PC
Before attempting any additional troubleshooting steps, it is advisable to restart your computer. A simple reboot can resolve various problems, including minor glitches and issues related to cached data.
2. Run Modern Warfare 3 as an Administrator
To ensure optimal performance of Call of Duty: Modern Warfare 3 on your Windows system, it’s advisable to launch the game application with administrator privileges. This step is crucial as it grants the necessary user account control permissions, which can prevent potential issues with the game. Here’s how to do it:
- 1. Locate the COD: MWIII application on your computer and right-click on it.
- 2. From the context menu, choose ‘Properties.’
- 3. Navigate to the ‘Compatibility’ tab.
- 4. Check the box next to ‘Run this program as an administrator’ to activate this option.
- 5. Click ‘Apply’ and then ‘OK’ to confirm your changes.
After completing these steps, start the game to see if the issue persists.
3. Check for Modern Warfare 3 Updates
It’s likely that using an outdated game patch could cause problems when launching the game and lead to unexpected errors. By updating to the latest version, you’ll enhance your gaming experience with improved stability and reduced bugs compared to earlier patches. To ensure your game is up to date, please follow the instructions below.
**Battle.net:
- 1. Launch the Battle.net client.
- 2. Navigate to your Game Library and select Modern Warfare III.
- 3. Click the gear icon located next to the game title.
- 4. Choose the option to Check for Updates.
- 5. If an update is available, proceed to download and install it.
**Steam:
- 1. Open the Steam client and head to your Game Library.
- 2. Right-click on Modern Warfare III and select Properties.
- 3. Go to the Updates tab and click on Automatic Updates.
- 4. Select the option to update the game only when you launch it; this will ensure that updates are installed automatically whenever they are available.
Keeping your game updated will help you enjoy a smoother and more enjoyable gaming experience.
4. Verify and Repair the Game Files
Corrupted or missing game files can sometimes cause issues when launching a game on your PC. To prevent errors, it’s advisable to verify and repair your game files by following the instructions below.
**For Battle.net:
- 1. Launch the Battle.net client and select Modern Warfare III.
- 2. Click on the gear icon located next to the Play button.
- 3. Choose the ‘Scan and Repair’ option, then wait for the process to finish.
**For Steam:
- 1. Open the Steam application and navigate to your Library.
- 2. Right-click on Modern Warfare III from your list of games.
- 3. Select ‘Properties’ from the menu that appears.
- 4. Click on the ‘Local Files’ tab, then choose ‘Verify integrity of game files.’
- 5. Allow the verification process to complete.
Taking these steps can help ensure your game runs smoothly.
5. Disable Overlay Apps
Third-party overlay applications can sometimes take up significant system resources, potentially leading to issues when launching games. To prevent any glitches during game startup, it’s advisable to manually disable these overlays on your system. Here’s how to do it for some popular applications:
**Discord Overlay:
- 1. Launch Discord and click the gear icon at the bottom to access User Settings.
- 2. Select “Overlay” from the App Settings menu.
- 3. Ensure that the “Enable in-game overlay” option is toggled on.
- 4. Navigate to the “Games” section, find “Modern Warfare 3,” and disable the in-game overlay for this title.
- 5. Restart your computer to apply the changes.
**Xbox Game Bar:
- 1. Press the Windows key + I to open the Windows Settings.
- 2. Click on “Gaming” and then select “Game Bar.”
- 3. Turn off the option that allows you to record game clips, screenshots, and broadcasts using the Game Bar.
**Game Mode:
1. Again, press the Windows key + I to access Windows Settings.
2. Click on “Gaming” and navigate to the “Game Mode” section.
3. Disable Game Mode by toggling it off.
**Nvidia GeForce Experience Overlay:
- 1. Open the Nvidia GeForce Experience application.
- 2. Go to “Settings.”
- 3. Under “General,” turn off the “In-Game Overlay” feature.
- 4. Restart your PC to ensure the changes take effect.
**Other Overlay Applications:
In addition to the above, there are several other third-party overlay applications that may need to be disabled to improve game performance. Common examples include:
- – MSI Afterburner
- – Rivatuner Statistics
- – RGB control software
- – Keyboard and mouse customization tools
- – Overclocking utilities
- – Screen recording or broadcasting applications
Be sure to check and disable any of these overlays to enhance your gaming experience.
6. Check for Graphics Driver Updates
Graphics card driver issues, such as outdated or corrupted drivers, can lead to various conflicts during gaming sessions. To enhance your gaming experience, it is advisable to verify your graphics driver and ensure that you have the most recent version installed.
**Automatic Update Instructions:
- 1. Press the **Win+X** keys together and select **Device Manager** from the menu.
- 2. Expand the **Display Adapters** section by double-clicking it.
- 3. Locate your dedicated graphics card, right-click on it, and choose **Update Driver**.
- 4. Opt for **Search automatically for drivers**. If an update is available, it will download and install automatically.
- 5. After the installation is complete, restart your computer to apply the changes.
**Manual Update Instructions:
If no updates are found through the automatic method, you can manually check for updates. Visit the official website of your graphics card manufacturer and search for the latest driver version compatible with your specific model. Make sure to download and install the correct driver version for optimal performance. You can find the necessary links below to assist you in this process:
7. Clear Steam AppCache
To ensure optimal performance of the Steam application on your Windows PC, it’s advisable to clear the AppCache data. This process can help resolve potential issues with the Steam folder or any installed game files, as temporary glitches may sometimes disrupt your experience.
Here’s how you can do it:
- 1. Open File Explorer by pressing the Windows key + E.
- 2. Navigate to the directory: C:\Program Files (x86)\Steam, which contains the Steam folder.
- 3. Locate the ‘appcache’ folder, right-click on it, and select ‘Copy’ to create a backup. You can paste this backup onto your desktop for safekeeping.
- 4. Return to the Steam directory, right-click on the ‘appcache’ folder again, and choose ‘Delete’ from the context menu.
- 5. Finally, restart your computer to complete the process.
This simple procedure can help eliminate any temporary issues you may encounter with Steam.
8. Delete the Battle.net Cache Folder
A malfunctioning Battle.net cache folder can lead to problems with the smooth launch of your video games. Fortunately, removing this folder won’t impact your game data; instead, it helps to eliminate outdated files and fix corrupted cache issues within the system.
Issues may arise from outdated, damaged, or missing Battle.net files or folders, which can interfere with both the Blizzard application and your games. To address these issues, follow the instructions outlined below.
Important: Deleting the Battle.net cache folder may result in the Battle.net desktop app losing track of your game installation locations. If you encounter this situation after clearing the cache, simply locate the game installation directory and select ‘Locate this game’ or use the game launcher.
To begin, ensure all Blizzard processes are closed:
- 1. Open Task Manager by pressing Ctrl+Shift+Esc.
- 2. Navigate to the Processes tab, and select any relevant processes such as Agent, Blizzard Battle.net desktop app, and the game processes you are using.
- 3. Click on ‘End Process’ to terminate these tasks.
Next, you will need to access the Battle.net folder directory:
- 1. Press the Win+R keys to bring up the Run dialog.
- 2. Enter C:\ProgramData\ and press Enter to access the Local Disk ProgramData.
- 3. Locate the Battle.net folder and delete it.
After completing these steps, restart the Battle.net application.
Finally, check for updates for the COD MWIII game to see if the issue has been resolved. If you still encounter problems, another third-party application might be interfering. In this case, try rebooting your computer and repeat the steps mentioned above.
9. Update Windows
Before exploring alternative solutions, it’s advisable to ensure that your Windows PC is up to date. An outdated operating system can lead to various problems.
To check for updates, follow these steps:
- 1. Press the Windows key and the letter ‘I’ simultaneously to access the Settings menu.
- 2. Navigate to the “Update & Security” section.
- 3. Click on “Check for updates” within the Windows Update area.
- 4. If you find a feature update available, proceed by selecting “Download and Install.”
- 5. Allow the update process to finish completely.
- 6. After the update is installed, restart your computer to implement the changes.
10. Disable Antivirus Protection
To ensure that your game files run smoothly, it’s advisable to disable Windows Defender antivirus on your PC, as it may interfere with the execution of the game.
- 1. Use the shortcut Win+I to access the Windows Settings menu.
- 2. Navigate to Update & Security, then select Windows Security from the menu on the left.
- 3. Click on the Open Windows Security button.
- 4. Select Virus & Threat Protection.
- 5. Click on Manage Settings.
- 6. Disable the Real-time Protection toggle.
- 7. If prompted, confirm your choice by clicking Yes.
Please note: If you have a different third-party antivirus installed, remember to disable its real-time protection feature as well.
11. Turn Off Windows Firewall
The Windows Firewall serves to block any unauthorized connections between your computer and external servers. If you’re experiencing connectivity issues, you might want to disable it temporarily to see if that resolves the problem.
To do this, begin by accessing the Start Menu and searching for Windows Defender Firewall. Once you have it open, look for the option on the left side that says “Turn Windows Defender Firewall on or off.”
Here, you can disable the Firewall for all network types—Private, Domain, and Public. After making these adjustments, remember to click OK to apply the changes.
12. Perform a Clean Boot
Numerous reports indicate that various third-party applications tend to launch automatically in the background during Windows startup. To enhance system performance, it’s essential to conduct a clean boot and deactivate any startup applications that may conflict with one another.
Here’s how to do it:
- 1. Press the **Win + R** keys together to open the Run dialog box.
- 2. In the box, type **msconfig** and hit **Enter** to access the System Configuration utility.
- 3. Navigate to the **Services** tab and check the box that says **Hide all Microsoft services**.
- 4. Click on **Disable all**, then select **Apply** and **OK** to confirm your changes.
- 5. Next, switch to the **Startup** tab and select **Open Task Manager**.
- 6. In Task Manager, go to the **Startup** tab.
- 7. Identify and select any tasks that show a high startup impact.
- 8. Once selected, click on **Disable** to prevent them from launching at startup.
- 9. Repeat this step for each application that has a significant startup impact.
- 10. Finally, restart your computer to ensure all changes take effect.
By following these steps, you can optimize your system’s startup process and improve overall performance.
14. Reinstall COD MWIII
If you’ve tried all the suggested workarounds without success, it may be necessary to uninstall and then reinstall Call of Duty: Modern Warfare 3 (2023) on your computer. Issues can sometimes arise from the game’s installation directory or corrupt files. While reinstallation is not always the first recommendation, it may be your only option at this point.
**For Steam Users:
- 1. Launch the Steam client on your PC.
- 2. Navigate to your Library and right-click on Call of Duty: Modern Warfare III.
- 3. Select “Uninstall” and confirm by clicking “Delete.”
- 4. Allow the uninstallation process to complete.
- 5. Once done, close the Steam client and open File Explorer.
- 6. In the address bar, copy and paste: `C:\Program Files (x86)\Steam\steamapps\common` and hit Enter.
- 7. Locate the folder for Call of Duty: MW3 and delete it entirely.
- 8. Restart your PC to ensure all changes are applied.
- 9. Finally, reopen Steam and reinstall Call of Duty: Modern Warfare III.
**For Battle.net Users:
- 1. Start the Battle.net client.
- 2. Select Call of Duty: Modern Warfare III from the left sidebar.
- 3. Click on the Options menu on the left.
- 4. Choose “Uninstall Game” and confirm if prompted.
- 5. Once the uninstallation is complete, close the Battle.net launcher and restart your PC.
- 6. After rebooting, relaunch the Battle.net launcher and begin the installation of Call of Duty: MW3.
- 7. Click on the Options menu again, then select “Modify Install.”
- 8. Choose your desired installation mode and confirm your selection.
- 9. Click “Start Install” and wait for the process to finish.
- 10. Finally, launch the game to see if the 0x00001338(12488)N error persists.
We hope this guide has been useful to you. If you have any further questions, feel free to leave a comment below!
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