Deep Rock Galactic Audio Not Working or Sound Cutting Out: Deep Rock Galactic is a cooperative first-person shooter designed for 1-4 players, created by Ghost Ship Games and released by Coffee Stain Publishing in May 2020 for PC and Xbox One.
The game features captivating space Dwarves, fully destructible environments, procedurally-generated cave systems, and relentless waves of alien creatures, among other exciting elements.
However, users have reported experiencing audio problems, including issues with sound not functioning correctly or crackling noises during gameplay. If you are facing similar audio concerns, this troubleshooting guide will help you address the Deep Rock Galactic audio issues.
Recent reports indicate that the audio quality has been adversely affected by the latest patch update, disappointing many players. It’s important to mention that developers are aware of the problem and are working on a new update to resolve these audio glitches, although it may take some time before it becomes available to the public. In the interim, there are several potential solutions to help mitigate the audio problems you’re encountering.
Fix: Deep Rock Galactic Audio Not Working or Crackling Sound Issue
Players experiencing issues with their headsets while gaming on consoles have taken to Reddit to share their concerns. Many have noted that although the headset powers on, the audio output is significantly reduced, making it difficult to hear in-game sounds clearly.
This muffled audio experience detracts from overall gameplay enjoyment. Some users have indicated that the problem appears to be isolated to the headset speakers, as there seem to be no issues with the headphones themselves.
1. Repair Game Files
To begin troubleshooting, it’s advisable to verify the integrity of the game files through the Steam client. This step can help identify and resolve issues related to corrupted or missing files. Here’s how to proceed:
- 1. Open the Steam application and navigate to your Library.
- 2. Locate Deep Rock Galactic among your installed games and right-click on it.
- 3. Select ‘Properties‘ from the context menu, then head to the ‘Local Files‘ tab.
- 4. Click on ‘Verify Integrity of Game Files‘ to initiate the process.
- 5. Allow some time for the verification to complete.
- 6. After the process finishes, restart your computer to see if the issue is resolved.
2. Disable Nahimic Audio Driver
Nahimic is an audio driver specifically chosen by your PC manufacturer to enhance the sound quality on devices like laptops and motherboards.
This reliable driver is engineered to fine-tune and improve the audio capabilities of your computer.
To disable the Nahimic audio driver, first, open Task Manager by pressing Ctrl+Shift+Esc.
Next, navigate to the Startup tab. From there, locate Nahimic in the list and disable it. After making this change, restart your computer to see if the issue has been resolved.
3. Update Audio Drivers
For users of the Realtek Audio Driver, it’s important to note that you can conveniently access the latest version of the audio driver tailored for your specific motherboard or laptop by following this article link. Furthermore, if you wish to update the currently installed graphics driver on your Windows computer, you can do so by following the steps outlined below:
- 1. Press the Windows + X keys simultaneously to bring up the Quick Link Menu.
- 2. Select Device Manager from the list to open it.
- 3. Locate and double-click on the section labeled Sound, video, and game controllers.
- 4. Right-click on the audio device that is currently active or experiencing issues, and then choose the Update driver option.
- 5. Click on Search automatically for drivers and wait while the system completes the process.
- 6. If any updates are found, your system will automatically download and install them.
- 7. Finally, remember to restart your computer to ensure that all changes take effect.
4. Reinstall Audio Drivers
It’s possible that your computer’s audio driver has become corrupted or is missing due to an unforeseen issue. If you’re experiencing similar problems, you can resolve this by reinstalling the audio drivers. Here’s a step-by-step guide to help you through the process:
- 1. Press the Windows + X keys simultaneously to access the Quick Link Menu.
- 2. Select Device Manager from the list to open it, then expand the section labeled Sound, video, and game controllers.
- 3. Locate the audio device that is currently active or causing issues, right-click on it, and choose Uninstall device.
- 4. Confirm the uninstallation by clicking Uninstall again, and then wait for the process to complete.
- 5. After the uninstallation is finished, restart your computer to apply the changes.
Upon reboot, Windows should automatically attempt to reinstall the missing audio driver or device if it is connected.
If the system does not reinstall the driver on its own, you will need to take note of your computer’s model number or the motherboard’s model number.
You can then visit the official website of the manufacturer to download and install the latest audio driver manually.
5. Remove Deep Rock Galactic Config
To troubleshoot the issue, consider deleting the Deep Rock Galactic configuration file from your computer. Here’s how to do it:
- 1. Open File Explorer and navigate to “This PC.”
- 2. Locate and select the C: drive, which contains your game installation.
- 3. Proceed to the following path: username\documents\Deep Rock Galactic\settings.
- 4. Find and remove the Deep Rock Galactic configuration file from this folder.
- 5. Finally, restart your computer to implement the changes.
This process may help resolve the issue.
6. Check Wires of Audio Output
Ensure that you verify the connections of your audio output device and cables to confirm they are securely attached and plugged into the correct ports. This is a straightforward yet impactful step, as users often overlook or make errors in these connections.
7. Disconnect Other Peripherals
Additionally, it is advisable to unplug any other connected peripherals and reassess the situation. By reducing the number of external USB devices to a bare minimum, you can more accurately identify the source of the problem.
8. Test Out Other Speakers or Headsets
To determine whether the problem lies with your current speaker or headset, it’s advisable to try using alternative audio devices while playing Deep Rock Galactic on your computer. This will help identify if the issue persists across different equipment.
9. Power Cycle your PC
Occasionally, restarting your computer can resolve a variety of game-related problems. To perform this process, follow these steps:
- 1. Shut down your computer completely and disconnect the power cable from the outlet.
- 2. Allow a minute to pass before reconnecting the power cable and turning your computer back on. Afterward, check if the issue persists.
10. Turn Off Windows Sonic or Spatial Sound
To disable the Windows Sonic or Spatial Sound feature on your desktop or laptop, please follow these instructions:
- 1. Open the Start menu and navigate to the Settings.
- 2. Click on the System option.
- 3. Once in the System settings, select Sound from the sidebar.
- 4. Scroll down to the Related settings section and click on Sound Control Panel.
- 5. In the Sound Control Panel, choose your playback device from the list.
- 6. Click on Properties for that device, then navigate to the Spatial Sound tab.
- 7. In the dropdown menu for Spatial Sound format, ensure that Windows Sonic for Headphones is selected.
- 8. After making the changes, click on Apply to save your settings, then restart your computer to implement the new audio configurations.
11. Reset BIOS
Should resetting the overclock settings not yield results, it is advisable to also reset the BIOS/UEFI configuration. To do this, reboot your computer and enter the BIOS/UEFI menu.
Look for an option labeled “Reset BIOS Settings” or “Load Default BIOS Settings,” and select it to proceed. After completing this step, restart your PC to apply the changes.
12. Update BIOS
Numerous resources, including detailed tutorials and shortcuts, can be found online to assist you in safely updating the BIOS/UEFI of your Windows system, tailored to your specific motherboard brand.
Much like regular Windows updates, updating your BIOS is important and can resolve various crashes and errors.
Thank you for reading! We hope you found this guide beneficial. If you have any additional questions, feel free to leave a comment below.
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