Deep Rock Galactic Multiplayer Not Working on PC, PS4, PS5, or Xbox Consoles: In May 2020, Ghost Ship Games, in collaboration with Coffee Stain Publishing, released ‘Deep Rock Galactic,’ a cooperative first-person looter shooter.
The game initially debuted in early access and saw its official launch nearly two years later. While the title has garnered predominantly favorable reviews, some players are currently experiencing issues with multiplayer connectivity across various platforms, including PC, PS4, PS5, and Xbox consoles.
If you find yourself among those affected by these multiplayer problems, this guide is designed to help you troubleshoot the issue. Reports indicate that this connectivity challenge is widespread among players, regardless of their platform.
Common error messages include ‘Connection Error: Your connection has timed out,’ ‘Please check your network,’ ‘Could not connect to host,’ and ‘Can’t connect to the network,’ among others.
Fix: Deep Rock Galactic Multiplayer Not Working on PC, PS4, PS5, or Xbox Consoles
The multiplayer problem you’re experiencing could stem from several factors, including an unstable or slow internet connection, issues with the game server, outdated game patches, or even outdated device drivers and system software.
Additionally, there may be complications arising from the game files themselves. If you find yourself in a similar predicament, this guide is designed to help you navigate and resolve these issues effectively.
We’ve compiled a selection of potential solutions that are likely to be beneficial. Let’s dive right in and explore these options.
1. Check Deep Rock Galactic Server Status
To begin with, it’s important to verify the status of the Deep Rock Galactic servers. Connectivity issues, server downtime, or scheduled maintenance can often lead to multiplayer errors. For the latest updates, consider following the official @JoinDeepRock Twitter account.
Regardless of your gaming device or platform, checking the server status is advisable. If you discover that the servers are down or experiencing outages, it’s best to wait a few hours before attempting to connect to multiplayer again. If the problem persists, you can move on to other troubleshooting steps.
2. Check your Internet Connection
To begin with, it’s essential to assess your internet connection, regardless of whether you’re utilizing Wi-Fi or a wired (Ethernet) setup. If you encounter a slow or unreliable connection, it’s advisable to reach out to your internet service provider.
They can help enhance your data speed or modify your IP address to resolve any connectivity problems. Additionally, consider switching between wired and wireless connections to determine if the issue persists across different setups.
3. Update Deep Rock Galactic
It’s important to ensure that your game is up to date, as issues may arise from using an outdated or corrupted version. Updating your game can often resolve bugs and enhance overall stability. Here’s how you can check for updates on different platforms:
**For PC:
- 1. Launch the Steam client and navigate to your Library.
- 2. Locate Deep Rock Galactic in your game list, right-click on it, and select “Manage.”
- 3. Choose “Properties,” then go to the “Updates” tab.
- 4. Ensure that “Automatic Updates” is enabled. This way, the Steam client will automatically download and install any new updates as they become available.
**For Xbox:
- 1. Go to the “My Games and Apps” section.
- 2. Select “Manage” and then head to “Updates.”
- 3. Install the latest version of Deep Rock Galactic if an update is available.
**For PlayStation:
- 1. From the home menu, access your game Library and find Deep Rock Galactic.
- 2. Press the Options button on your controller and select “Check for Update.”
- 3. If an update exists, be sure to download and install it.
Keeping your game updated is a key step in resolving gameplay issues and improving your experience.
4. Update All Device Drivers (PC Only)
One effective approach to enhance your computer’s performance is to update your device drivers. Outdated or faulty drivers can lead to a variety of issues across different applications. To update your drivers, follow these steps:
- 1. Right-click on the Start Menu to access the Quick Access Menu.
- 2. Select “Device Manager” from the options provided.
- 3. Locate the category of the device driver you wish to update by double-clicking on it (for instance, Display adapters or Network adapters).
- 4. Right-click on the specific device and choose “Update driver.”
- 5. Opt for “Search automatically for drivers.”
If an update is available, it will be downloaded and installed automatically. After the process is complete, remember to restart your computer to ensure the changes take effect.
5. Update System Software
Outdated system software can lead to performance issues, particularly in resource-intensive applications like multiplayer games. To ensure your device runs smoothly, it’s essential to keep your system software up to date. Here’s how to do this for different platforms:
**For Windows:
- 1. Press the Windows + I keys to access the Settings menu.
- 2. Navigate to Update & Security, then click on Check for updates in the Windows Update section.
- 3. If a feature update is available, click Download and install.
- 4. The update process may take some time, so be patient.
- 5. After the installation is complete, restart your computer to finalize the update.
**For PlayStation:
- 1. Open the Settings menu on your PlayStation console.
- 2. Go to System Software Update and check for any available updates.
- 3. Follow the prompts provided on-screen to complete the update.
- 4. After finishing, reboot your console to ensure the changes take effect.
**For Xbox:
- 1. Press the Home button on your Xbox controller to bring up the Dashboard.
- 2. Select Settings from the menu at the bottom, and then click on All Settings.
- 3. Go to System and select Updates.
- 4. If an update is available, choose Update Console and follow the on-screen instructions.
- 5. Finally, restart your console to apply any updates made.
Keeping your system software current is crucial for optimal performance and a better gaming experience.
6. Repair Game Files (PC Only)
You may also want to check and repair your game files using the Steam client to eliminate any issues related to corrupted or missing files. Here’s how to do this:
- 1. Open the Steam application and navigate to your Library.
- 2. Locate Deep Rock Galactic in your list of installed games and right-click on it.
- 3. Select Properties from the context menu.
- 4. In the Properties window, go to the Local Files tab.
- 5. Click on the option that says Verify Integrity of Game Files.
- 6. Allow the verification process to complete, which may take some time.
- 7. After it finishes, it’s a good idea to restart your computer.
This process can help ensure your game runs smoothly by fixing any file-related problems.
7. Power Cycle your PC or Console
Temporary glitches on your PC or console can sometimes lead to various problems when trying to launch games or connect to multiplayer features. To resolve these issues, a simple power cycle can often help. Here’s how to do it:
- 1. Completely shut down your PC or console.
- 2. Disconnect the power cable from both the device and the outlet.
- 3. Wait for a few minutes to allow any residual power to dissipate.
- 4. Reconnect the power cable to the device and the outlet.
- 5. Turn on your PC or console and attempt to launch the game again to see if the issue persists.
This method can often clear up any temporary conflicts and restore functionality.
8. Power Cycle Wi-Fi Router
Another useful approach is to execute a power cycle on your Wi-Fi router, as temporary glitches can lead to network connectivity problems.
To carry out this process, first, turn off the router and disconnect the power adapter from the outlet.
Then, allow approximately 30 seconds before reconnecting the power cable. Finally, power the router back on and check if the connectivity issue persists.
9. Clear Deep Rock Galactic Game Data
If you’re experiencing issues with launching or playing Deep Rock Galactic, deleting the game’s saved data on your console may help resolve those problems. Here’s how you can do it for both Xbox and PlayStation systems:
**For Xbox Users:
- 1. Start by exiting the Deep Rock Galactic game.
- 2. Navigate to **My games & apps**.
- 3. Select **See all** and highlight the Deep Rock Galactic title.
- 4. Go to **Manage game and add-ons** and scroll down to **Saved data**.
- 5. Click on the **Delete all** option and wait for the process to finish.
- 6. Once completed, restart the game to see if the issues persist.
**For PlayStation Users:
- 1. Access **Settings** and choose **Application Saved Data Management**.
- 2. Select either **System Storage**, **Online Storage**, or **USB Storage**, and then click on **Delete**.
- 3. Locate and select the Deep Rock Galactic game.
- 4. You can either check the specific files you wish to remove or select **All** to delete everything.
- 5. Confirm the deletion by selecting **Delete** followed by **OK**.
- 6. After this, restart your console and check if the problem has been resolved.
By following these steps, you may be able to improve your gaming experience with Deep Rock Galactic.
10. Rebuild Database (PS4/PS5)
Restoring the database on your PlayStation console can effectively address various issues or errors. Here’s how to perform this process:
- 1. Begin by powering off your console entirely. Disconnect the power cable and allow it to sit for approximately 2 to 3 minutes.
- 2. After waiting, reconnect the power cable and turn the console back on. This will help clear the system’s cached data automatically.
- 3. Check if the game issue has been resolved. If the problem persists, proceed with the following steps.
- 4. Next, press and hold the Power button on the console until you hear two beeps; the second beep will occur after about seven seconds.
- 5. Your console will then enter Safe Mode. Connect your controller to the console using a USB cable and press the PS Button on the controller.
- 6. You will see an option labeled ‘Rebuild Database’. Select this option and confirm to begin the process.
- 7. The duration of this task may vary based on the amount of data stored on your hard drive, so please be patient.
- 8. Once the process is complete, restart your console as you normally would.
Following these steps should help rectify any ongoing issues you may be experiencing.
11. Hard Reset your Console
To address system glitches or cache data problems related to your game, a hard reset of your console can often be an effective solution. Here’s how to perform a hard reset on both Xbox and PlayStation consoles:
**For Xbox:
- 1. Begin by opening the Guide menu. You can do this by pressing the Xbox button on your controller.
- 2. Navigate to **Profile & System**, then select **Settings**.
- 3. Go to **System** and choose **Console Info**.
- 4. Click on **Reset**. If prompted, confirm your choice to continue the process.
- 5. Allow some time for the console to complete the reset.
- 6. After the reset is finished, log back into your Xbox account.
- 7. Next, ensure that you properly install the Deep Rock Galactic game and check if the crashing issue persists.
**For PlayStation:
- 1. First, completely power off your PlayStation 4 or PlayStation 5.
- 2. Once it is turned off, press and hold the Power button on the console until you hear two beeps within a few seconds.
- 3. You will then receive two options for resetting the console. Choose the appropriate option for your situation.
- 4. Allow the reset process to finish, and then sign back into your PlayStation account.
- 5. Finally, install the Deep Rock Galactic game and test it to see if the issue has been resolved.
By following these steps, you can often resolve performance issues and enhance your gaming experience.
12. Don’t Put in Rest Mode (PS4/PS5)
To prevent potential game crashes or launch failures, it is advisable to avoid leaving your PlayStation console in rest mode. Here’s how to change this setting:
- 1. Navigate to the Settings menu on your PS4 or PS5.
- 2. Select the Power Saving option.
- 3. Choose ‘Set Time Until PS5 Enters Rest Mode.’
- 4. Change the setting to ‘Don’t Put in Rest Mode.’
- 5. Restart your console to ensure the new settings take effect.
By following these steps, you can help ensure smoother gameplay experiences.
13. Contact Support
If you’ve tried all the suggested solutions and are still experiencing issues, we recommend reaching out to the Deep Rock Galactic Twitter account for additional support. Reporting your problem there and requesting assistance can increase the likelihood that the developers will take a closer look at the situation.
Thank you for reading! We hope this guide has been useful to you. If you have any more questions or need further clarification, feel free to leave a comment below.
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