Supermarket Simulator Crashing, Not Launching, or Not Responding on PC: Supermarket Simulator, a recently launched simulation game by Nokta Games currently in Early Access, offers players the chance to manage a bustling supermarket.
Players can engage in various activities such as stocking shelves, processing payments, hiring staff, expanding operations, and fulfilling orders. However, many PC gamers have reported encountering issues such as the game crashing, failing to launch, or becoming unresponsive.
These startup crashes and launch difficulties appear to affect a wide range of players, regardless of their system specifications, detracting from the overall gaming experience.
Such problems can arise for a variety of reasons, even for those with high-end gaming setups. If you’re among those experiencing these frustrating issues with Supermarket Simulator, rest assured that solutions exist.
Fix Supermarket Simulator Crashing, Not Launching, or Not Responding on PC
Game crashes on your PC can be frustrating, and they may be triggered by several factors, including temporary system errors, lack of system administrator permissions, outdated game versions, corrupted files, excessive background processes, or interference from antivirus and firewall settings.
Additionally, an outdated graphics driver, conflicts with in-game graphics configurations, and issues with overlay applications can also contribute to these crashes.
Fortunately, we have compiled a list of effective troubleshooting steps that can help you resolve these issues. We encourage you to follow each method thoroughly until the problem is resolved. Let’s get started on finding a solution.
1. Restart Your System
We advise our readers to restart their Windows system whenever they experience game crashes, as this can help resolve potential system issues.
Many users leave their computers running for extended periods without shutting down or restarting, which can lead to conflicts with programs. A simple reboot of your desktop or laptop is quick and harmless, making it a worthwhile step to try in order to restore optimal functionality.
2. Check Minimum System Requirements
Another important step is to verify the minimum system requirements for Supermarket Simulator to ensure that your PC meets the necessary specifications to run the game effectively. In some cases, incompatibilities between your hardware and software can lead to issues such as game crashes or unresponsive behavior.
- OS: Windows (64-bit) 10
- Processor: i5 3550 / RYZEN 5 2500X
- Memory: 4 GB RAM
- Graphics: NVIDIA GTX 1050 / AMD R9 270X
- DirectX: Version 11
- Storage: 5 GB available space
3. Allow the System Admin Permission
Granting system administrative permissions to your game application may significantly decrease the likelihood of startup crashes. To execute your game with these elevated privileges, follow the steps outlined below:
- 1. Locate the folder where the game is installed on your computer.
- 2. Right-click on the file named SupermarketSimulator.exe.
- 3. Select Properties from the context menu, then navigate to the Compatibility tab.
- 4. Check the box that says “Run this program as an administrator.”
- 5. Click Apply, then OK to confirm and save your changes.
By following these steps, you may improve the stability of your game during startup.
4. Install Pending Windows Updates
It’s possible that installing any outstanding Windows updates could resolve system conflicts or issues you may be experiencing. Updates often introduce new features and enhancements that address various problems. To manually check for updates on your computer, follow these instructions:
- 1. Open Windows Settings by pressing the Win+I keys.
- 2. Navigate to the Windows Update section.
- 3. Click on the option to Check for updates.
- 4. If updates are found, choose the Download and Install option.
- 5. Allow the update process to complete.
- 6. After the update finishes, restart your computer to ensure the changes take effect.
5. Check for Supermarket Simulator Updates
Using an outdated game patch can lead to frequent crashes and graphical issues, significantly affecting your gaming experience. Not only do these older versions create performance problems, but they also lack important updates and features. To ensure you have the latest version of the game, follow these instructions:
- 1. Launch the Steam client and navigate to your Library.
- 2. Select Supermarket Simulator from the list on the left.
- 3. If an update is available, click the Update button.
- 4. After the update is complete, restart your computer to implement the changes.
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6. Verify the Integrity of the Game Files
It’s quite common for games to experience crashes due to missing or corrupted files on your PC. This issue can affect any player and any game, so there’s no need to be overly concerned. To resolve potential file issues, you can manually verify the integrity of your game files through Steam by following these steps:
- 1. Open Steam and navigate to your Library.
- 2. Find Supermarket Simulator in your game list and right-click on it.
- 3. Select Properties, then go to the Local Files tab.
- 4. Click on “Verify Integrity of Game Files.”
- 5. Allow the process to finish, then restart your computer.
- 6. After rebooting, launch the game again and see if the problem persists.
This process should help fix any missing file problems and improve your gaming experience.
7. Update the Graphics Driver
You may want to consider updating your graphics driver, as outdated or corrupted drivers can often cause problems with game launches and lead to various graphical issues. Here’s how you can do that:
Automatic Update Procedure:
1. Navigate to the Start menu and type in “Device Manager.”
2. Open Device Manager from the search results.
3. Locate and expand the “Display Adapters” section.
4. Right-click on your dedicated graphics card.
5. Choose “Update Driver,” then select “Search automatically for drivers.”
6. If an update is available, it will be installed automatically.
7. After the installation is complete, restart your computer to ensure the changes take effect.
Manual Update Procedure:
If no updates are found through the automatic method, you can manually update the driver. Visit the official website of your graphics card’s manufacturer, locate the appropriate model, and download the latest driver.
Once downloaded, run the installer to complete the installation process. Don’t forget to reboot your computer afterward. For convenience, you can find the necessary links below:
8. Close Third-Party Background Tasks
There are often many third-party processes running in the background that can negatively impact gaming performance. To enhance your system’s efficiency, it is advisable to manually terminate these unnecessary tasks by following these steps:
- 1. Open Task Manager by pressing Ctrl + Shift + Esc.
- 2. Navigate to the “Processes” tab and identify the third-party tasks that are not needed.
- 3. Select each unnecessary task and click on “End Task” to close it.
- 4. Proceed to close each task individually. After you have finished, restart your system for optimal performance.
9. Turn Off Antivirus Protection Temporarily
To troubleshoot potential game crashes, consider temporarily disabling your computer’s antivirus protection for a few days. Sometimes, overly aggressive antivirus programs can interfere with game files, preventing them from functioning correctly and causing launch issues.
To disable Windows Defender:
- 1. Press the Win+I keys simultaneously to access Windows Settings.
- 2. Select “Update & Security.”
- 3. In the left sidebar, choose “Windows Security.”
- 4. Click on “Open Windows Security.”
- 5. Navigate to “Virus & Threat Protection.”
- 6. Then, select “Manage Settings.”
- 7. Toggle off the “Real-time Protection” option.
- 8. If prompted, confirm your choice by clicking “Yes.”
- 9. Finally, restart your computer to ensure the changes take effect.
If you are using a third-party antivirus solution, such as Avast or Bitdefender, you’ll need to disable the real-time protection feature manually for a few days to see if this resolves your game’s crashing issues.
10. Add the Game Exception to the Firewall
It appears that your Windows Firewall is currently active and preventing connections to the game or its servers. To resolve this issue, you may need to manually add an exception for the game in the Firewall settings. Here’s how to do that:
- 1. Open the Start menu and type “Control Panel” to access it.
- 2. Navigate to “System and Security” and select “Windows Firewall.”
- 3. Click on “Allow an app through Windows Firewall.”
- 4. Press “Change Settings” and then select “Allow another app.”
- 5. Click on “Browse” and locate “Supermarket Simulator.”
- 6. Select it and click “Add.”
After completing these steps, launch the game again to see if the crashing problem persists.
11. Disable Game Mode
To minimize potential conflicts when launching games, it is advisable to disable the Windows Game Mode feature manually. This feature may be utilizing a significant amount of system resources, which could negatively impact your gaming performance. Follow these steps to turn off Game Mode:
- 1. Press the Windows key and the ‘I‘ key simultaneously to access Windows Settings.
- 2. Navigate to the “Gaming” section and select “Game Mode.”
- 3. Toggle the Game Mode option to the off position.
- 4. After completing these steps, restart your computer to ensure the changes take effect.
12. Turn Off Steam In-Game Overlay
The Steam In-Game Overlay is a handy feature that allows players to communicate with friends, browse the internet, access chat functionalities, and make in-game purchases for downloadable content (DLC). However, it can also lead to increased resource consumption while gaming. To troubleshoot any performance issues, it’s advisable to disable the overlay temporarily.
To do this, follow these steps:
- 1. Launch the Steam client and navigate to your Library.
- 2. Locate Supermarket Simulator and right-click on it.
- 3. Select Properties from the context menu.
- 4. In the Properties window, go to the General tab.
- 5. Uncheck the box for “Enable the Steam Overlay while in-game.”
After completing these steps, restart your PC to apply the changes. This may help in identifying and resolving any performance-related concerns.
13. Tweak Graphics Settings In-Game
To enhance the performance of Supermarket Simulator on your PC, it is advisable to manually lower the graphics settings to either low or medium.
By adjusting these settings, you can significantly minimize the likelihood of crashes, in-game lag, and various graphical issues, ensuring a smoother gaming experience.
14. Reinstall Supermarket Simulator
If the previous troubleshooting methods were ineffective, consider uninstalling and reinstalling the Supermarket Simulator game on your Windows computer. This approach has proven beneficial for many players in resolving various issues. While we recognize that uninstalling a game may not be feasible for everyone, it’s worth trying.
Here’s how to do it:
- 1. Exit the Steam client completely.
- 2. Open the Control Panel by searching for it in the Start menu.
- 3. Navigate to “Programs” and select “Uninstall a program.”
- 4. Locate the Supermarket Simulator game in the list and select it.
- 5. Click on “Uninstall” and follow the prompts that appear on the screen to finish the process.
- 6. After the uninstallation is complete, restart your PC to ensure all changes take effect.
15. Contact Steam Support
Finally, if you need additional help, consider reaching out to Steam Support for further assistance. It’s also advisable to submit a support ticket concerning any problems related to game startup crashes.
We hope you found this guide useful. If you have any more questions, please feel free to leave a comment below.